Monique DeSoto
Albuquerque,NM
Summary
Skilled Medical Laboratory Technician with proven expertise in quality testing and serology from Tricore Reference Laboratories. Excelled in lab supply management and training, enhancing operational efficiency. Demonstrated exceptional mentoring abilities, ensuring high standards of practice and team development. Skilled at using laboratory expertise and medical knowledge to help professionals make accurate decisions and support objectives. Manage equipment, supplies and chemicals efficiently to coordinate smooth laboratory operations. Expert in clinical diagnostic equipment. .
Overview
8
8
years of professional experience
Work History
Medical Laboratory Technician II
Tricore Reference Laboratories
Albuquerque, NM
03.2018 - 11.2023
- Company Overview: UNM Cancer Ctr
- Key Operator of the LIAT (Influenza/Strep analyzer)
- Key Operator of Hematology
- Performs/results high volume, routine clinical laboratory testing using validated methods and procedures
- Operates laboratory equipment, interfaces and instruments, performs and documents basic and advanced maintenance and calibration procedures
- Performs routine logging for QC/QZ purposes
- Collect and compile QA data as directed
- Training of students/new employees
- Performed testing via PCR
- Identifies and reports any abnormalities in patient results
- Performs basic troubleshooting, identifies testing problems QC, patient, interface or instrument
- UNM Cancer Ctr
Forensic Toxicology Collector
Quest Diagnostics
Albuquerque, NM
10.2015 - 03.2018
- Collect urine specimens/Collect hair follicle samples
- Fill out ATF forms
- Perform Breath Alcohol Tests
- Enter Donor demographics into Form Fox software
- Instruct and assist donors at a collection site and make an initial inspection of the specimen provided by those donors
- Initiates and completes the Federal Drug Testing Custody and Control Form (CCF)
- Ensure the integrity of the urine specimen and collection process
- Ensure the privacy of the donor and avoid any conduct or remarks that might be construed as accusatorial or otherwise offensive or inappropriate
- Problem solving
- Read and submit results from an Icup (Instant drug test)
- Stock Inventory
Outpatient Clerk
University of New Mexico Hospital
Albuquerque, NM
10.2012 - 07.2013
- Acts as an information center, answers telephones, relays messages and screens visitors
- Registers all patient types to ensure proper documentation, to include obtaining complete demographic and billing data to comply with billing and regulatory agency requirements, insurance verification and designated scope
- Obtains signatures on all required documents
- Checks online payers for eligibility on self-pay patients
- Receive payments from patients and issues receipts, reconciles daily cash and verifies cash balances, posts and prepares receipts for deposit
- Maintains and fosters effective public relations with patients, physicians and the public
- Documents all activity in the Hospital Information system
- Completes updates on patient demographic, financial, and compliance information in the Power chart and Cerner system
- Utilizes the necessary systems to proactively complete registration, and verification functions
- Communicates with patients in a confidential professional manner using tact and diplomacy
- Advises patients and their families of co-pays, deductibles, and coinsurances at time of service
- Provides extra coverage as needed
- Receives constructive feedback from the Patient Access Supervisor and incorporates it into daily operations
Technical Lab Assistant
SED Laboratories
Albuquerque, NM
08.2004 - 04.2008
- Received requisition slip and sample or specimen for testing and assigned accession number
- Input sample or specimen information from requisition slip into computer, including the specifics of the test requested
- Distributed samples or specimens to appropriate work area
- Called test results to physicians or other professional personnel
- Weighed and measured accurate amount of media and chemicals and prepared reagents, stains, chemical solutions, and other media used in testing according to written instructions
- Dispensed prepared media into proper receptacles (e.g., petri dishes, test tubes, and flasks)
- Prepared and stained slides used for microscopic examinations
- Centrifuged samples or specimens and drew off serum
- Inoculated specimen as necessary for testing
- Verified identity of patients to have blood drawn; instructed patients regarding sample collection requirements and procedures
- Drew blood from patients either by venipuncture or capillary puncture for the purpose of collecting specimens to be analyzed
- Followed safety guidelines at all times in accordance with the Universal Blood and Body Fluid Precautions
- Monitored supply levels, ordered new stocks, and oversaw organization and storage of specimens and supplies
- Setting up and monitoring experimental procedures and observing and recording the results of experiments
- Daily maintenance on urinalysis machines, Hemotek slide stainer, and various other machines in laboratory
- Checked patients in and entered demographics into the computer
- Filing of standing orders
- Verified insurance information
- Excellent customer service
Education
Associates of Applied Science - Medical Laboratory Technician
CNM
Albuquerque, NM08.2015
Associates of Arts - General Education
CNM
Albuquerque, NM05.2014
Certificate - Phlebotomy
CNM
Albuquerque, NM06.2005
Skills
- Quality testing
- Serology testing
- Phlebotomy techniques
- Blood bank operations
- Lab supply management
- Training and mentoring
Timeline
Medical Laboratory Technician II
Tricore Reference Laboratories
03.2018 - 11.2023
Forensic Toxicology Collector
Quest Diagnostics
10.2015 - 03.2018
Outpatient Clerk
University of New Mexico Hospital
10.2012 - 07.2013
Technical Lab Assistant
SED Laboratories
08.2004 - 04.2008
Associates of Applied Science - Medical Laboratory Technician
CNM
Associates of Arts - General Education
CNM
Certificate - Phlebotomy
CNM
Similar Profiles
Dakarria DavisDakarria Davis
Medical Laboratory Technician II at TriCore Reference LaboratoriesMedical Laboratory Technician II at TriCore Reference Laboratories
Jenelle GriegoJenelle Griego
Lab Assistant III at Tricore Reference LaboratoriesLab Assistant III at Tricore Reference Laboratories
Hailee NevarezHailee Nevarez
CLA I MOD Complex at TriCore Reference LaboratoriesCLA I MOD Complex at TriCore Reference Laboratories
Ella BalderramaElla Balderrama
Personal Trainer at FreelancerPersonal Trainer at Freelancer
Spencer DeLaraSpencer DeLara
Car Detailer at SandiaSuds Auto DetailingCar Detailer at SandiaSuds Auto Detailing