Monique DeVote
San Bernardino,CA
Summary
Accomplished Healthcare Administrator at comprehensive community health center, adept in streamlining operations and enhancing patient satisfaction through innovative scheduling and electronic health records. Skilled in sensory analysis and fostering teamwork, I've significantly improved service delivery and compliance. My expertise in barista training and cleanliness standards further showcases my versatile skill set and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Coffee Specialist
Redemption Coffee
Sacramento, CA
01.2022 - 03.2024
- Led training sessions for new hires, equipping them with the necessary skills to succeed in their roles.
- Optimized brewing techniques for various coffee beans, ensuring optimal flavor extraction and customer satisfaction.
- Assisted in maintaining a clean and organized workspace, contributing to efficient operations.
- Developed strong relationships with regular patrons, fostering a loyal customer base.
Healthcare Administrator
Comprehensive Community Health Center
Los Angeles, CA
02.2019 - 12.2021
- Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
- Established a strong organizational culture centered around teamwork, open communication channels, continuous learning opportunities for employees.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
Logistics Coordinator
J&F Trucking Company
Los Angeles, CA
01.2014 - 01.2019
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
Education
No Degree - Criminal Justice
CalState LA
Los Angeles,CAHigh School Diploma -
Lincoln High School
Lincoln Heights,CA05.2000
Skills
- Barista Training
- Cleanliness standards
- Water Quality Analysis
- Sensory Analysis
Timeline
Coffee Specialist
Redemption Coffee
01.2022 - 03.2024
Healthcare Administrator
Comprehensive Community Health Center
02.2019 - 12.2021
Logistics Coordinator
J&F Trucking Company
01.2014 - 01.2019
No Degree - Criminal Justice
CalState LA
High School Diploma -
Lincoln High School