Monique Easley-Bland
San Diego,CA
Summary
Skilled multitasker with a superior work ethic. Possesses exceptional teamwork, problem-solving, and organizational skills. Willing to take on any task to support the team, demonstrating reliability and dedication. Has a hardworking and resourceful approach. Highly detail-oriented and ready to embrace daily interactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Creative Dance Instructor
Heartlight California Fitness Fun/ Zumba
08.2019 - Current
- Provides on-site age-appropriate dance fitness classes for children of all levels and abilities
- Interacts with children with developmental disabilities and provides a safe, inclusive atmosphere.
Catering Assistant
J.Nicole Creating Moments
04.2019 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Collaborated with team members to execute seamless catering events for clients.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
Registered Behavioral Therapist
Behavioral Health Works
09.2021 - 07.2023
- Developed strong rapport with clients and families with autistic children, fostering trust and open communication for optimal therapy outcomes.
- Increased client engagement during therapy sessions with creative activities tailored to their interests and abilities.
- Assisted in training new Registered Behavioral Therapists on company policies, procedures, and therapeutic approaches.
- Performed ongoing data collection and analysis to measure the effectiveness of implemented interventions, making necessary adjustments as needed.
Server/Head Bartender
Park Boulevard Catering
05.2016 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Licensed Substance Abuse Counselor Intern
SAGE Drug Abuse Education Center
08.2013 - 03.2014
- Initiated daily individual and group drug and/or alcohol counseling to adults by creating interesting topics and activities to present to court ordered and/or cash paying clients
- Works closely with Probation Officers concerning treatment and counseling
- Prepares case paperwork daily while documenting individual client records as required by Texas law
- Traveled between three offices to provide guidance and chemical dependency education to clients.
Computer Classroom Manager
PROSOFT Software Engineering, Naval Base
07.2012 - 11.2013
- Provided direct assistance in distant education and training for all US Marines
- Aided PROSOFT with classroom development and public relations by creating communication bulletins and meeting with various US Marine command correspondence
- Daily documentation, reporting, and inventory of computers and supplies.
Facilities Administrator II
Kaiser Permanente Service Center
04.2008 - 12.2009
- Relocation and Promotion
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
Lead Receptionist II/Receptionist/File Clerk
Kaiser Permanente Hospital
09.2003 - 02.2008
- Leading the front office staff to ensure company compliance and sufficient reception coverage between three offices
- Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Master of Arts in Human Behavior -
National University
San Diego, CA01.2021
Bachelor of Psychology -
National University
San Diego, CA01.2017
AAS. Mental Health & Clinical Counseling Psychology -
Tarrant County College
Fort Worth, TX01.2013
Commercial Acting -
KD Actors Conservatory
Dallas, TX01.2008
Associates of Arts -
Compton Community College
Los Angeles, CA01.2007
Skills
- Positive Reinforcement
- Organization
- Safety understanding
- Customer Service
- Motivation Strategies
- Behavior Reduction Strategies
- Collaboration with Professionals
- Natural Environment Training
- Data Collection
- Autism Spectrum Disorder
- Patient support
- Progress Documentation
Certification
- Youth Mental Health First Aid, National Council for Behavioral Health, January 2022, January 2025
- Veterans Mental Health First Aid, National Council for Behavioral Health, April 2018, April 2021
- Older Adult Mental Health First Aid, National Council for Behavioral Health, April 2018, April 2021
- Basic Life Support (CPR and AED) Program, American Heart Association, October 2021, October 2023
Additional Information
Military ID
Timeline
Registered Behavioral Therapist
Behavioral Health Works
09.2021 - 07.2023
Creative Dance Instructor
Heartlight California Fitness Fun/ Zumba
08.2019 - Current
Catering Assistant
J.Nicole Creating Moments
04.2019 - Current
Server/Head Bartender
Park Boulevard Catering
05.2016 - 01.2018
Licensed Substance Abuse Counselor Intern
SAGE Drug Abuse Education Center
08.2013 - 03.2014
Computer Classroom Manager
PROSOFT Software Engineering, Naval Base
07.2012 - 11.2013
Facilities Administrator II
Kaiser Permanente Service Center
04.2008 - 12.2009
Lead Receptionist II/Receptionist/File Clerk
Kaiser Permanente Hospital
09.2003 - 02.2008
Master of Arts in Human Behavior -
National University
Bachelor of Psychology -
National University
AAS. Mental Health & Clinical Counseling Psychology -
Tarrant County College
Commercial Acting -
KD Actors Conservatory
Associates of Arts -
Compton Community College
- Youth Mental Health First Aid, National Council for Behavioral Health, January 2022, January 2025
- Veterans Mental Health First Aid, National Council for Behavioral Health, April 2018, April 2021
- Older Adult Mental Health First Aid, National Council for Behavioral Health, April 2018, April 2021
- Basic Life Support (CPR and AED) Program, American Heart Association, October 2021, October 2023
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