Monique Edwin

• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.

.

• Coordinated employee training programs to boost skills development and improve overall performance.
• Worked alongside global business leader to deploy new training strategies.
• Developed and implemented onboarding and orientation programs for new employees.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Coordinated implementation of people-related services, policies and programs through departmental staff.

• Trained new staff members on company policies and procedures.
• Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Greeted and seated guests to provide friendly and welcoming experience.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
• Monitored dining room and bar areas for signs of overcrowding.
• Ensured compliance with all health and safety regulations, maintaining safe environment for both staff and patrons.

• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Provided safe transportation to and from school, extracurricular activities, and other events.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Prepared healthy, age-appropriate snacks and meals.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Used cash registers and credit card machines to cash out customers.
• Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

• Taught children to organize toys, wash hands, and share by leading by example.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
• Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
• Restocked supplies and personal hygiene products for use by students.
• Read stories, sang songs and facilitated creative play.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Offered assistance during field trips by supervising small groups of children during off-site outings.