Monique Escudié
Atlanta,GA
Summary
Dynamic and flexible Event Sales Specialist with a high level of experience and discretion while managing multiple priorities. Proactive and able to problem solve with minimal direction. Ease working in a collaborative environment while being prudent with finances. Tech savvy and organized with strong attention to the finest of details. A graduate of the Charles McPherson Academy of Butlers and Household Managers as well as being a previous owner of a special events boutique that elevated management skills to offer seamless oversight of each minute detail in supporting an event of any size. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Family Concierge
Arthur Blank Family Office
11.2022 - 03.2024
- Responsible for handing personal needs for requests, arrangements, events, and activities for the Chairman and family.
- Responded to the Chairman and family members inquiries to maximize individual satisfaction.
- High end personal shopper.
- Maintained calendars for monthly gift giving.
- Facilitated requests for dining, travel, and attractions by researching various venues within national and international locales.
- Supported event planning efforts, contributing to successful execution of memorable occasions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Created welcoming and comfortable environment for the Chairman's family and friends.
- Improved overall VIP satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Maintained high level of professionalism and discretion.
- Maximized satisfaction by promptly addressing concerns and resolving issues.
- Enhanced experiences by providing personalized recommendations and assisting with reservations.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
Estate Manager | Personal | Family Assistant
Jill Campbell COO Cox Entertainment
10.2017 - 12.2022
- Manage all activities in the home to ensure that all stressors are attended to seamlessly so that the Principals may enjoy quality time together as a family.
- Coordinated exceptional events and gatherings on the estate, providing memorable experiences for attendees.
- Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
- Ensured the optimal health and well-being of household pets by overseeing veterinary care, nutrition, and exercise routines.
- Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
- Managed comprehensive property renovations, ensuring timely completion and adherence to budget constraints.
- Managed household budgets effectively, optimizing resources to meet short-term goals and long-term financial objectives.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Created detailed inventories of valuable assets within the estate, ensuring accurate recordkeeping for insurance purposes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with light housekeeping duties as well as running errands.
- Assisted with daily household tasks for a smoother family routine, including meal preparation and laundry duties.
- Maintained family privacy and security by handling sensitive information discreetly and respecting confidentiality boundaries.
- Served as primary point of contact between the family and outside service providers for seamless communication.
- Streamlined household management by establishing routines and systems that maximized efficiency in day-to-day tasks.
- Promoted healthy eating habits among the family by preparing nutritious meals using fresh ingredients according to dietary preferences.
- Collaborated effectively with other household staff such as nannies or housekeepers to maintain an organized home.
Owner& Head Designer
Blossoms Atlanta & Awesome Blossom Weddings, Inc.
01.1991 - 12.2017
- Private wedding and special event studio dedicated to creating the perfect décor for any event.
- Prepared annual budgets with controls to prevent overages.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Assisted in recruiting, hiring and training of team members.
- VIP account-13 years honorary Holiday Tour Decorator for the Georgia Governor's Mansion.
Education
Private Training -
Al Gore's Estate
Knoxville, TN07.2017
Certificate in Household Management -
The MacPherson Academy for Butlers and Household Managers
Toronto, CAN06.2017
First Aid, CPR, and AED Certifications -
Heart And Stroke Foundation
Atlanta, GA06.2017
Bachelor of Arts in English Literature and Political Science -
Florida International University
Miami, FL01.1988
Associate of Arts in Business Administration with a focus on Management and Operations -
Miami Dade College
Miami, FL01.1986
Skills
- 5-Star Customer Service
- Personal Assistant Duties
- Personal Shopping
- Event Planning and Execution
- Budget Creation/Adherence
- Vendor Management
- Contract Negotiation
- Problem Solving
- Ultimate Discretion
- Detail-Oriented Approach
- Effective Problem Solving
- Efficient Resourcefulness
- Proactive Attitude
- Excellent Multitasking
- Exceptional communication
- Effective Decision Making
Technology Skills
- Proficient in MACs and iOS (Pages, Calendar, and Numbers)
- Knowledge of PCs and Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Timeline
Family Concierge
Arthur Blank Family Office
11.2022 - 03.2024
Estate Manager | Personal | Family Assistant
Jill Campbell COO Cox Entertainment
10.2017 - 12.2022
Owner& Head Designer
Blossoms Atlanta & Awesome Blossom Weddings, Inc.
01.1991 - 12.2017
Private Training -
Al Gore's Estate
Certificate in Household Management -
The MacPherson Academy for Butlers and Household Managers
First Aid, CPR, and AED Certifications -
Heart And Stroke Foundation
Bachelor of Arts in English Literature and Political Science -
Florida International University
Associate of Arts in Business Administration with a focus on Management and Operations -
Miami Dade College
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