Summary
Overview
Work History
Education
Skills
Timeline
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Monique Evangelista

Monique Evangelista

Student
Denton,TX

Summary

Friendly Barista with great people skills and one and half years of experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of all aspects, including planting, roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Eager student pursuing an International Studies degree and desiring to join Peace Corps of America as Volunteer. Passionate about community support through hard work and dedicated service.

Overview

3
3
years of post-secondary education
2
2
years of professional experience

Work History

Volunteer

Dallas Holocaust And Human Rights Museum
Dallas, TX
10.2020 - Current
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Provided immediate responses to questions from volunteers.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Developed and deepened partnerships with related organizations with similar missions.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Answered over 15 questions from visitors
  • Encouraged visitors to think critically about subjects such as world peace and human rights

Barista

Starbucks
Plano, TX
08.2019 - 12.2020
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Cultivated ability to recall customers' names and address each by name.
  • Educated coworkers and customers about new products.
  • Prioritized drink requests while managing interruptions.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Maintained regular and consistent attendance and punctuality.
  • Performed well under pressure during peak hours
  • Served over 30 customers per hour

Education

Bachelor of Arts - International Studies

University Of North Texas
Denton, TX
01.2021 - Current

No Degree -

Arizona State University
Tempe, AZ
08.2020 - 12.2020

No Degree -

Collin County Community College District
Plano, TX
08.2018 - 06.2019

High School Diploma -

Plano Senior High School
Plano, TX
08.2017 - 06.2019

Skills

    Ordering procedures

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Timeline

Bachelor of Arts - International Studies

University Of North Texas
01.2021 - Current

Volunteer

Dallas Holocaust And Human Rights Museum
10.2020 - Current

No Degree -

Arizona State University
08.2020 - 12.2020

Barista

Starbucks
08.2019 - 12.2020

No Degree -

Collin County Community College District
08.2018 - 06.2019

High School Diploma -

Plano Senior High School
08.2017 - 06.2019
Monique EvangelistaStudent