Monique Farias
Sunnyside
Summary
Dynamic Store Director with established success at Maverik Adventure's First Stop, demonstrating expertise in leadership and inventory management. Elevated team productivity through strategic delegation and comprehensive staff development, while spearheading brand awareness initiatives. Dedicated to operational excellence and cultivating positive customer interactions, leading to enhanced service delivery and superior team performance.
Overview
2026
2026
years of professional experience
Work History
Store Director
Maverik Adventure's First Stop
2022 - Current
- Assisted in daily store operations and maintained a clean, organized environment.
- Learned inventory management processes to support stock replenishment efforts.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure adherence to store policies and procedures.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
Operations Manager
Maverik Adventure's First Stop
2016 - 2022
- Streamlined daily operations to enhance workflow efficiency and reduce downtime.
- Implemented process improvements that increased team productivity and enhanced service delivery.
- Managed inventory systems to maintain accuracy and support timely order fulfillment.
- Led a team of managers in executing performance reviews, fostering professional growth among staff.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
No Degree -
Yakima Valley Community College
Grandview, WASkills
- Leadership in sales strategy
- Vendor relationship enhancement
- Development of staff capabilities
- Brand awareness initiatives
- Management of people
- Accounting and finance analysis
- Store operational excellence
- Effective delegation techniques
- Retail operations management
- Finance and accounting knowledge
- Promotions strategy oversight
- Inventory control measures
- Policy formulation and adherence
- Goal-oriented performance metrics
- Positive customer interactions
- Reporting documentation standards
- Team leadership dynamics
- Proficient in POS systems
- Order fulfillment processes
- Management of staff resources
- Security system oversight
- Scheduling shifts effectively
Timeline
Store Director
Maverik Adventure's First Stop
2022 - Current
Operations Manager
Maverik Adventure's First Stop
2016 - 2022
No Degree -
Yakima Valley Community College
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