Summary
Overview
Work History
Education
Skills
Education and Training
Timeline

MONIQUE FAUTNER

DHL Supply Chain
Dallas,TX
8
years of professional experience

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Confident leader and team supervisor with background in materials movement. Reliable in enforcing strong safety measures and expertly allocating assignments to meet demand. Detail-oriented in inspecting for defects, operational problems and quality issues.

Law enforcement professional with commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.

Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.

Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation, and meet legal requirements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Work History

Police Officer

1 Year 1 Month
Desoto | 09.2025 - Current
  • Patrolled assigned areas to deter criminal activity and ensure community safety.
  • Responded to emergency calls and coordinated on-scene actions with dispatch and first responders.
  • Investigated incidents, gathered evidence, and documented findings in detailed reports.
  • Enforced traffic laws, issued citations, and addressed hazardous driving behaviors.

Lead Transportation Coordinator

4 Years 7 Months
DHL Supply Chain | 03.2022 - Current
  • Monitored daily routes and delivery schedules, tracking dispatches in real-time.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Coordinated product shipments from point of origin to destination.
  • Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
  • Communicated with drivers during transit, clearly conveying route updates.
  • Coordinated driver loads and managed dispatch tasks.
  • Communicated delays and early arrivals to management.
  • Created daily and weekly delivery window reports utilizing transport data.
  • Trained drivers on safety, route knowledge and courier procedures through check rides and mentorship.
  • Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
  • Collaborated with other departments to carry out claims process and loss mitigation from accidents.
  • Analyzed network distribution and performed optimization studies to recommend changes for reducing cost.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Oversaw team scheduling and individual assignments to meet coverage demands.
  • Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.

Transportation Coordinator

1 Year 7 Months
Chewy Fulfillment Center | 05.2020 - 12.2021
  • Monitored daily routes and delivery schedules, tracking dispatches in real-time.
  • Coordinated product shipments from point of origin to destination.
  • Coordinated driver loads and managed dispatch tasks.
  • Communicated delays and early arrivals to management.
  • Created daily and weekly delivery window reports utilizing transport data.
  • Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
  • Collaborated with other departments to carry out claims process and loss mitigation from accidents.
  • Planned potential asset capacity based on package volume data.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
  • Inspected equipment, facilities and vehicles regularly to assess safety.
  • Oversaw team scheduling and individual assignments to meet coverage demands.

Supervisor

9 Months
HR Metrics/Blackrock Logistics | 06.2018 - 03.2019
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided ongoing training to address staff needs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Coached staff members to develop long-term career goals.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Assessed company operations for compliance with safety standards.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Worked closely with human resources to support employee management and organizational planning.
  • Implemented strategies to take advantage of new opportunities.

Education

Some College (No Degree) - Criminal Justice

Mountain View College | Dallas, TX

Graduate Certificate - TCOLE

Eastfield College | Mesquite, TX | 09.2025
  • Honoree of Class Sergeant
  • Top Shot (Pistol/Shotgun)

Skills

Vehicle Inspections
Transportation Solution Development
Shipping and Receiving Understanding
Transport License
Fleet Dispatching
Centralized Transportation Initiatives
Team Building
Data Management
Team Management
Customer Service
People Skills
Training & Development
Relationship Building
Reliable & Trustworthy
Active Listening
Supervision & Leadership
PPE Use
Organizational Skills
Planning & Organizing
Microsoft Office
First Aid/CPR
Problem Resolution
Good Work Ethic
Critical Thinking
Conflict Resolution
Computer Skills
Report writing
Integrity and honesty
Conflict de-escalation
Relationship building and management
De-escalation techniques
Patience and empathy
Community engagement
Criminal investigations
Planning and coordination
Human relations
Emergency management
Crisis intervention and deescalation
Self-defense techniques
Criminal law
Mental resilience
Cultural awareness
Tactical driving
Search and seizure laws
Crime scene preservation
Evidence collection protocols
Traffic laws
Physical fitness
Emergency vehicle operation
Community oriented policing
Crime prevention strategies
Safety improvements
Domestic violence prevention
Fingerprinting
Legal compliance
Traffic direction
Civil laws
Data-driven approaches
Miranda rights expert
Weapons safety
Advanced lethal weapons training
Felony laws proficiency
Patrol procedures
Defense and arrest tactics (DAAT)
Arrest and detention
Radar speed measurement
CPR/First aid certified
Critical thinking
Decision-making
Firearms proficiency

Education and Training

other

Timeline

Police Officer

Desoto
09.2025 - CurrentRead More

Lead Transportation Coordinator

DHL Supply Chain
03.2022 - CurrentRead More

Transportation Coordinator

Chewy Fulfillment Center
05.2020 - 12.2021Read More

Supervisor

HR Metrics/Blackrock Logistics
06.2018 - 03.2019Read More

Mountain View College

Some College (No Degree) from Criminal Justice
Read More

Eastfield College

Graduate Certificate from TCOLE
Read More
MONIQUE FAUTNER