Monique Ferguson-Riley
Chief Executive Officer
Bronx,NY
Summary
Authorized to work in the US for any employer
Accomplished Chief Officer equipped with natural leadership talents and proven business acumen. Specializes in effectively running and continuously optimizing nonprofit operations. Proven talents in building strategic partnerships with stakeholders and driving necessary change.
Overview
7
7
years of professional experience
Work History
Ceo
Freedom Youth Family Justice Center, Inc
Bronx, NY
09.2019 - Current
- Oversee the organizational mission of Freedom Youth Family Justice Center
- Liaising with departmental heads to develop financial plans and ensure organization-wide compliance
- Keeping track of the company's revenue margins and conducting budget reviews to maximize profits
- Overseeing client support services
- Perform business analysis and market research
- Managing procurement and resource allocation
- I am solely responsible for building programs that will assist families and individuals that have endured human trafficking and domestic violence
- I also write grants that will help sustain Freedom Youth Family Justice Center
- Provide community service and outreach
- Conduct Market Research
- Created Strategic Marketing Goals
- Created Content and built websites.
- Oversaw large-scale staff recruitment and development initiatives to keep workforce skilled and effective.
- Met dynamic needs by keeping internal systems scalable and highly responsive.
- Initiated aggressive hiring push and training of industry-renowned candidates as department managers to drive organizational improvements.
- Developed and implemented strategic updates to program operations to solve issues affecting efficiency, profitability and production.
- Led strategic and business initiatives to successfully grow revenue in areas such as victim service program and safe housing.
- Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
- Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Drove implementation of new market expansion to propel business forward and adapt to market changes.
- Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
- Prepared organization for forecasted demand levels through effective operational planning.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Teacher
Bright Horizons Family Solutions
Manhattan, NY
01.2015 - 10.2018
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Promoted physical, mental and social development using classroom games and activities.
- Graded and evaluated student assignments, papers and course work.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Supervised learning groups of students in classroom stations.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Completed daily reports, meal count sheets and attendance logs.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Fostered team collaboration between students through group projects.
- Instructed students in core educational principles, concepts and in-depth subject matter.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.
- Directed after-school tutoring and mentoring program serving elementary school students.
Education
Master's degree in MBA - Business Administration
Capella University
Saint Paul, MN03.2023
Bachelor's degree - Christian Ministry and leadership
Bethel University
Saint Paul, MN12.2017
Associate's degree - Medical Administration
Monroe College
Bronx, NY01.2006
Skills
- Grant Writing
- Budgetary Oversight
- Board Oversight
- Integrity and Transparency
- Organizational Turnaround
- Policy Development and Optimization
- Employee Motivation and Performance
- Executive Leadership
- Operational Leadership
- Business Management and Development
- Operational Analysis
- Strategic Partnership
- Annual Planning
- Controls Systems Enhancement
- Business Consulting
- Recruiting and Hiring Top Talent
- Intuit QuickBooks
- Capital Expenditure Planning
- Balanced Work Ethic
- Analytical and Critical Thinker
- Adaptable and Flexible
- Innovative and Visionary
- Solution Innovation
- Service Delivery Oversight
- Systems Organization
- Results Orientation
- Human Resources Oversight
- Quality Control Planning
- Raising Capital
- Market Access and Expansion
- Mission and Vision
- Program Administration
- Performance Benchmarking
- Departmental Coordination
- Expectation Management
- Economic Analysis
- Market Trend Expertise
- Conflict Alleviation
- Project Oversight
- Change and Growth Management
- Business Development and Planning
- Portfolio Management
Accomplishments
- Supervised team of 40 staff members.
Additional Information
- Awards , Certificate of Appreciation August 2019 I received the Personal Commitment and Dedication to the Community Awards. Excellence In Care and Education Award June 2018
Affiliations
Mayors Office of Public Safety Committee under the Mayor Eric L. Adams.
National Association for the Advancement of Colored People. (NAACP)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ceo
Freedom Youth Family Justice Center, Inc
09.2019 - Current
Teacher
Bright Horizons Family Solutions
01.2015 - 10.2018
Master's degree in MBA - Business Administration
Capella University
Bachelor's degree - Christian Ministry and leadership
Bethel University
Associate's degree - Medical Administration
Monroe College
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