Monique Gallegos
Fort Collins,CO
Summary
Dependable Patient Representative, well-versed in communication and team building. Knowledgeable in medical terminology and registration. Pleasant, hardworking, and reliable, with great interpersonal skills.
Overview
10
10
years of professional experience
Work History
Shipping and Receiving Clerk
Woodward Inc.
01.2024 - Current
- Conduct counts and audits of inventories to identify and resolve discrepancies in records.
- Package goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Handle day-to-day shipping and receiving overseeing more than 100 packages per day.
Patient Access Representative
San Luis Valley Regional Medical Center
12.2019 - 12.2023
- Followed document protocols to safeguard confidentiality of patient records.
- Met with patient and/or patient's caregiver to exchange necessary information and documentation. Provided explanation of visit.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Verified insurance benefits and obtain pre-authorization when necessary as well as workman comp claims.
- Trained new staff on filing, phone etiquette and other office duties.
Process Technician
Broadcom
07.2014 - 11.2019
- Complied with safety rules and standards to maximize efficiencies while reducing accidents.
- Performed preventive maintenance on equipment during scheduled downtime.
- Administered processes, resolved issues and recommended improvements for all structure methods.
- Performed electrical and mechanical troubleshooting on equipment.
Education
Certificate - Accounting And Business Management
Front Range Community College
Fort Collins, CO05.2021
GED -
Trinidad State Junior College
Alamosa, CO05.2008
Skills
- Attention to Detail
- Relationship Building
- HIPAA Compliance
- Appointment Scheduling
- Multitasking and Organization
- Registration management
- Insurance Verification
- Training Coordination
Timeline
Shipping and Receiving Clerk
Woodward Inc.
01.2024 - Current
Patient Access Representative
San Luis Valley Regional Medical Center
12.2019 - 12.2023
Process Technician
Broadcom
07.2014 - 11.2019
Certificate - Accounting And Business Management
Front Range Community College
GED -
Trinidad State Junior College
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