Monique Harris
Florence
Summary
Dynamic professional with extensive experience in crisis intervention and classroom management. At FEMA Project Hope, I successfully engaged clients through advocacy and education, enhancing community service access. Proficient in data collection and communication, I excel in fostering supportive environments and implementing effective strategies for individuals with developmental disabilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Kelly Services
Hartsville
12.2022 - Current
- To instruct students based on the teachers lesson plan.
- To maintain classroom management and safety.
Crisis Counselor
FEMA Project Hope
Manhattan
09.2021 - 07.2022
- To provide crisis counseling activities as directed by team lead, provide direct coaching, education and advocacy, engaging clients to get services through referrals in the community, maintain satisfactory attendance, competes all required documentation in accordance with project hope program, use the CP program portals for data collection and participate and complete all trainings as indicated by FEMA, work and represents the program in the community and networks with other agencies and partners to ensure needs of the survivors are met.
Peer Bridger
Independent Living
01.2017 - 01.2020
- Work in a peer setting, provide mentoring, hold group discussions, design and implement safety plan, provide follow up resources upon discharge, display compassion and communication to the individual's complete, scan and file all paper work.
Crisis Intervention Counselor
Access Supports for Living
01.2013 - 01.2017
- Activated recovery measures during incidents to ensure swift intervention.
- Delivered continuous care and support while maintaining structured environments.
- Documented incidents thoroughly for clinical review and quality assurance.
- Utilized trauma-informed practices and crisis management techniques to assist individuals with behavioral needs.
Education
Bachelor of Science - Education
City College (CUNY)
Manhattan, New York06-2000
Skills
- Crisis intervention and management
- Classroom management
- Curriculum design
- Teaching methodologies
- Individual and group counseling
- Case management strategies
- Developmental disabilities expertise
- Group therapy facilitation
- Presentation delivery skills
- Data collection and analysis
- Interviewing techniques
- Organizational abilities
- Communication proficiency
- Computer literacy
- Microsoft Office suite proficiency
- Leadership and management
Certification
- Certified Peer Specialist
- Substance Abuse Counseling Certification
- CPR Certification
- Driver's License
Personal Information
Authorized to work in the US for any employer
Languages
English
Professional
References
References available upon request.
Timeline
Substitute Teacher
Kelly Services
12.2022 - Current
Crisis Counselor
FEMA Project Hope
09.2021 - 07.2022
Peer Bridger
Independent Living
01.2017 - 01.2020
Crisis Intervention Counselor
Access Supports for Living
01.2013 - 01.2017
Bachelor of Science - Education
City College (CUNY)