Open To Work
Monique Harris
Conyers,USA
Work Preference
Summary
Dynamic and results-driven HRIS & Payroll Consultant / Senior Systems Analyst with over 22 years of hands-on experience executing full-cycle payroll operations and leading complex enterprise system transformations. Recognized for a unique blend of high-level technical advisory and full-cycle operational mastery across the manufacturing, retail, and pharmaceutical sectors. Exceptional track record in global payroll environments (U.S., Canada, and Mexico), specializing in stabilizing distressed infrastructures, optimizing data integrations, and mitigating financial risk. A passionate educator dedicated to designing comprehensive end-user training programs that standardize processes and ensure high system adoption
Work History
Payroll Support Business Support Analyst
Southern Company
Atlanta, GA
06.2023 - 05.2026
- Provided ongoing technical and operational support to payroll system users, operating groups, and corporate customers, managing processing workflows across diverse lines of business.
- Served as the core Data Analyst for the Kronos HRIS employee maintenance system; updated and managed employee records to reflect accurate configuration changes for each payroll cycle.
- Headed the implementation and launch of a biometric timekeeping system to modernize employee attendance tracking and significantly reduce time-collection errors.
- Completed comprehensive system configurations, functional designs, and rigorous regression testing across various HCM and cross-functional software environments.
- Built custom queries and tailored reports to analyze massive amounts of workforce data, delivering actionable business intelligence for ad-hoc and compliance reporting needs.
- Monitored all payroll-related journal entries posted to the general ledger, performing deep-dive reviews and financial reconciliations of balance sheet accounts.
- Directed the granting, modifying, deleting, and rigorous auditing of user access rights across all internal timekeeping and PeopleSoft platforms.
- Managed end-to-end processing compliance regarding multi-state tax regulations, complex statutory levies, and court-ordered garnishments.
- Acted as a subject matter expert and mentor, training and coaching junior HRIS Analysts and Specialists on operational workflows and hidden system capabilities.
Payroll Support Business Support Analyst
Southern Company
Atlanta, GA
03.2023 - 06.2023
- Execute core processes surrounding the Oracle Timekeeping system including but not limited to new hires, terminations, system transfer, rehires, and other timekeeping functions.
- Liaison to Human Resources and all other departments within the Company by assisting with any problems or questions related to payroll.
- Participate in projects assigned including account reconciliation, accruals, and deduction entries.
- Respond efficiently and effectively to all correspondence from field employees or timekeepers via email and/or Case Management System.
Tax Teacher | Payroll Coordinator
Abbott Laboratories
North Chicago, IL
03.2003 - 05.2012
- Formulated and executed data validation tests for the conversion of three newly acquired corporate entities from disparate systems (ADP, Oracle, Kronos) into centralized architecture.
- Partnered directly with corporate payroll executives and IT departments to gather business requirements, design data code mappings, and lead system integration testing during corporate mergers.
- Sustained an exceptional 98% accuracy metric while navigating highly complex system inquiries and resolving data discrepancies under tight constraints.
- Designed and deployed updated, highly optimized administrative procedures that minimized overhead and boosted the processing efficiency of the department.
- Directed comprehensive employment tax audits and internal operational reviews, establishing bulletproof controls to guarantee absolute SOX compliance.
- Managed the error-free execution of weekly, semi-monthly, and monthly exempt and non-exempt payroll cycles for union and non-union workforces using multiple company codes.
- Supervised the complete life cycle of corporate benefit offerings—including health, dental, life, disability, and 401k plans—leading invoice reconciliations, open enrollments, and COBRA management.
- Acted as the primary internal trainer, educating corporate staff and cross-functional teams on evolving multi-state tax laws and compliance updates.
Total Rewards Business Partner / HRIS Sr. Payroll Analyst
YKK AP America Inc.
Atlanta, GA
- Executed end-to-end full-cycle payroll weekly in its entirety; administered the UKG enterprise platform (Pro WFM / Pro Ready), configuring complex workforce scheduling and timekeeping models to eliminate processing errors.
- Acted as the primary technical liaison between Skyline SuccessFactors (core HCM) and UKG; provided system update expertise and monitored data transmissions to ensure seamless integration and sync execution.
- Overhauled corporate tax configurations and resolved historical compliance gaps, directly saving the organization over $400,000 in potential state and federal tax penalties.
- Served as the lead liaison for internal/external audits; analyzed and submitted data to state agencies to successfully secure reduced Workers' Compensation rates, secure tax credits, and govern W-9 documentation.
- Re-engineered multi-state garnishment, levy, and child support setups; authored comprehensive technical training manuals and Standard Operating Procedures (SOPs) to minimize process redundancies and elevate team efficiency.
Skills
- Systems Integration & Data Mapping
- UAT/Parallel Testing
- Business Continuity Planning (BCP)
- Process Improvement Guru
- Core Benefits Administration
- Applicant Tracking Systems (ATS)
- Advanced MS Excel (v-lookups, pivot tables, complex formulas)
- Ad-Hoc Reporting
- System Access Auditing
- Root Cause Analysis
- Tax and Garnishment Processing
- Full Cycle Weekly Payroll Execution
- Multi-State & International Payroll
- General Ledger
- GL Reconciliations
- Journal Entries
- Union & CBA Contracts
- WFC
- WFD
- UKG Pro WFM
- UKG Pro Ready
- SAP Success Factors
- Workday
- Oracle Cloud Fusion
- ADP
- PeopleSoft
Timeline
Payroll Support Business Support Analyst
Southern Company
06.2023 - 05.2026
Payroll Support Business Support Analyst
Southern Company
03.2023 - 06.2023
Tax Teacher | Payroll Coordinator
Abbott Laboratories
03.2003 - 05.2012
Total Rewards Business Partner / HRIS Sr. Payroll Analyst
YKK AP America Inc.
Oracle Payroll Implementation Certification -
Advanced Data Analytics Professional Certification -
High School Diploma -
Waukegan West High School
Education
Oracle Payroll Implementation Certification -
06-2026
Advanced Data Analytics Professional Certification -
06-2026
High School Diploma -
Waukegan West High School
Waukegan01-2000
Core Projects And Strategic Initiatives
- Developed and launched a comprehensive suite of technical training manuals and Standard Operating Procedures (SOPs) for UKG Pro and WFM modules. Designed and delivered hands-on training workshops that empowered end-users, standardized global processing workflows, and reduced post-implementation system errors.
- Orchestrated a critical 'manual-mode' payroll operation following a catastrophic ransomware attack on corporate systems. Engineered temporary data-capturing workflows and offline calculation models to bypass downed servers, ensuring 100% on-time payment for the entire workforce during a high-stakes business continuity event.
- Spearheaded a multi-year look-back audit of historical tax configurations and filing records. Identified systemic errors in state-level setups and collaborated with tax authorities to rectify discrepancies, resulting in direct recovery and savings of over $400,000 in potential penalties and interest.
- Led the technical alignment between Skyline SuccessFactors (HCM) and UKG (Payroll), redesigning data mapping protocols to ensure the integrity of automated HCM-to-Payroll feeds. Streamlined system syncs to eliminate manual data entry and improved real-time reporting accuracy across the enterprise.
Skills
Systems Integration & Data Mapping, UAT/Parallel Testing, Business Continuity Planning (BCP), Process Improvement Guru, Core Benefits Administration, Applicant Tracking Systems (ATS), Advanced MS Excel (v-lookups, pivot tables, complex formulas), Ad-Hoc Reporting, System Access Auditing, Root Cause Analysis, Tax and Garnishment Processing, Full Cycle Weekly Payroll Execution, Multi-State & International Payroll, Tax and Garnishment Processing, General Ledger, GL Reconciliations, Journal Entries, Union & CBA Contracts, WFC, WFD, UKG Pro WFM, UKG Pro Ready, SAP Success Factors, Workday, Oracle Cloud Fusion, ADP, PeopleSoft
Overview
23
23
years of professional experience