Monique Harrison
Deltona,FL
Summary
Registered respiratory professional trained in the critical care unit to assess, diagnose and treat patients with breathing challenges. Patient problem-solver with excellent communication skills and practiced expertise at connecting with patients, providing quality care and earning trust. Works well with full medical team and excels at teaching patients and team members how to administer respiratory treatments.
Overview
18
18
years of professional experience
Work History
Lead Respiratory Therapist
Oviedo Medical Center
10.2020 - Current
- Managed and operated mechanical ventilators to deliver airway management.
- Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
- Aided physicians with various procedures such as ventilator management, and intubations.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
- Provided bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
Customer Service Lead
Chase Bank
12.2016 - 09.2021
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Scale Operator
Seminole County Government
04.2006 - 04.2016
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Greeted customers and provided excellent service to internal and external clients.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Guided operators to correct railcar location.
- Answered customer calls professionally and routed to appropriate person.
Education
Bachelor of Science - Health Management And Clinical Assistance
University of Phoenix
Tempe, AZ04.2024
Associate of Science - Respiratory Therapy
Seminole State College
Altamonte Springs, FL05.2020
Skills
- Patient Assessment
- Ventilator Management
- Clinical Documentation
- Tracheostomy Care
- Continuous Positive Airway Pressure
- Patient Education
- Emergency Response
- Noninvasive Ventilation
- Aerosol Therapy
- Critical Thinking
- Respiratory Equipment Maintenance
- Respiratory Monitoring
- Oxygen Therapy
- Arterial Blood Gas Analysis
- Bi-level Positive Airway Pressure
- Airway Management
- Patient Advocacy
- Caring Bedside Manner
- Team Leadership
- Cardiopulmonary Resuscitation
Certification
- RRT - Registered Respiratory Therapist
- BLS, ACLS, PALS & NRP
Timeline
Lead Respiratory Therapist
Oviedo Medical Center
10.2020 - Current
Customer Service Lead
Chase Bank
12.2016 - 09.2021
Scale Operator
Seminole County Government
04.2006 - 04.2016
Bachelor of Science - Health Management And Clinical Assistance
University of Phoenix
Associate of Science - Respiratory Therapy
Seminole State College