Monique Hatten

Experienced Juvenile Justice Professional with extensive experience supervising specialized programs specifically Intensive Supervised Probation Program and Sex Offender Program, managing complex juvenile cases, and providing leadership and oversight within probation and community supervision environments. Skilled in supervising staff, assessing juvenile risks and needs, developing individualized intervention strategies, ensuring compliance with court-ordered conditions, and coordinating services with courts, law enforcement, schools, behavioral health providers, families, and community organizations. Experienced in addressing high-risk and high-needs youth while promoting accountability, rehabilitation, public safety, and successful reintegration into the community.

Core Competencies:
Juvenile Probation & Case Management
Supervision of Specialized Programs (ISP & Sex Offender)
Staff Supervision & Leadership
Juvenile Risk & Needs Assessments
Court-Ordered Conditions
Case Planning & Documentation
High-Risk Youth Supervision
Behavioral Intervention
Restorative Justice
Court Testimony & Reports
Crisis Intervention
Community-Based Supervision
Law Enforcement Coordination
Family & Community Engagement
Program Development & Evaluation
Policy & Procedure Compliance
Training & Mentoring
Interagency Collaboration
Public Safety & Accountability

Professional Experience:
Juvenile Probation Officer / Supervisor of Specialized Programs

Supervised and managed specialized juvenile probation programs designed to address the needs of youth involved in the juvenile justice system, specifically high-risk and high-needs offenders.
Provided direct supervision and leadership to probation staff, ensuring effective case management, appropriate supervision practices, and compliance with agency policies and court requirements.
Conducted and reviewed comprehensive assessments of juveniles to identify risks, needs, behavioral concerns, family circumstances, and appropriate intervention strategies.
Developed, implemented, and monitored individualized case and supervision plans based on the juvenile’s risk level, treatment needs, court orders, and public safety considerations.
Monitored probation conditions such as school attendance, counseling, treatment programs, curfews, community service, drug testing, and electronic monitoring.
Oversaw complex and sensitive juvenile cases that required increased supervision, intervention, and coordination with multiple agencies.
Drafted comprehensive investigative, progress, violation, and case summary reports with recommendations for the juvenile court to inform case outcomes.
Appeared in court and provided professional testimony regarding juvenile behavior, compliance, progress, risk factors, and recommended dispositions or interventions.
Co-Facilitated coordination among judges, prosecutors, defense attorneys, law enforcement, schools, social service agencies, treatment providers, and families to streamline service delivery.

DDDeveloped and maintained working relationships with community-based organizations and service providers to connect juveniles and families with appropriate educational, treatment, vocational, and support services.
Supervised staff who oversaw juveniles in the community and responded to violations, behavioral concerns, crises, and other situations requiring immediate intervention.
Participated in multidisciplinary case staffing meetings to evaluate juvenile progress, identify barriers to successful supervision, and determine appropriate intervention strategies.
Provided guidance and technical assistance to probation officers regarding difficult cases, specialized programs, intervention techniques, documentation, and agency procedures.
Trained, mentored, and evaluated staff to promote professional development, consistency, accountability, and adherence to established policies and procedures.
Reviewed case files and documentation for accuracy, completeness, compliance, and appropriate follow-up.
Identified program needs and assisted with the development, implementation, and evaluation of specialized juvenile justice initiatives.
Monitored program effectiveness and made recommendations for improvements based on case outcomes, operational needs, and emerging juvenile justice trends.
Worked collaboratively with law enforcement and other public safety agencies when juveniles presented elevated safety concerns or required coordinated intervention.
Responded to emergencies and critical incidents involving juveniles while maintaining appropriate safety, security, and professional standards.
Maintained confidentiality and safeguarded sensitive juvenile records and information in accordance with applicable laws, regulations, and agency policies.
Promoted evidence-based and rehabilitative approaches designed to reduce recidivism, increase compliance, improve family involvement, and support successful transition into the community.
Balanced the agency’s responsibility for public safety with the juvenile justice system’s emphasis on rehabilitation, accountability, and positive behavioral change.
Ensured specialized programs operated efficiently and consistently with agency goals, court requirements, applicable laws, and established standards.
Acted as a liaison between probation operations, specialized program personnel, court officials, and community partners to resolve issues and improve service delivery.
Contributed to departmental meetings, policy development, strategic planning, training activities, and initiatives that improved juvenile justice services.

• Conducted comprehensive assessments of juvenile offenders to develop individualized rehabilitation plans.
• Collaborated with community organizations to facilitate access to resources and support services for youth.
• Monitored compliance with probation terms, ensuring adherence to court-ordered conditions and guidelines.

Oversaw and monitored high caseload of Juvenile Sex Offenders under Intensive Supervision, conducting home, school, field, and office visits; prepared chronological reports documenting progress for court proceedings and treatment; conducted interviews; prepared social history investigations; developed individual supervision and child safety plans; testified at Sex Offender Registration hearings; counseled juveniles and families. Level IV officer made decisions regarding detention of juveniles, release of juveniles, and modification of probationary status, while recommending dispositions to the Juvenile Court. Level IV officer represented the department at court and detention hearings, provided on-the-job training to new Juvenile Probation Officers, and attended scheduled meetings and training sessions. This entailed making home visits on evenings and weekends, and will be on 24-hour call.

Provide Intensive Supervision of juveniles adjudicated of a reportable sex offense for the entire county of El Paso, monitored a caseload to include conducting home, school, field, office and community visits.

Complied with the frequency of visits required by the Intensive Supervision Program/Court.

Participated in case staffing in the preparation of the case plan for Intensive Supervision cases.

Developed individual supervision plans for juveniles and oversaw participation of juveniles' court ordered programs.

Responsible for obtaining and mailing a Deoxyribonucleic Acid (DNA) specimen for submission to the Texas Department of Public Safety for the purpose of creating a DNA record pursuant to 54.0405(a)(2)(B) of the Texas Family Code.

Participated in school, therapeutic and/or other related meetings to ensure court compliances and/or service delivery.

Oversaw behavior of the juveniles placed on Intensive Supervision Probation to ensure the juveniles follow Court Orders.

Coordinated community resources required by the case plan and/or court order as the primary member of the Intensive Supervision Team. Ensured coordination with other team members.

Used moderate discretion and possessed the initiative to complete work assignments with little oversight.

Testified before the Juvenile Court as required and made recommendations to the Court on supervision strategies, and treatment plans for the juvenile.

Testified at the juvenile’s Sex Offender Registration Hearing.

Followed the Juvenile Probation Department’s requirement that all juveniles adjudicated of a reportable sex offense be registered as a Sex Offender.

Conducts and utilizes the Texas Juvenile Sex Offender Risk Assessment – 2 (TJSORAI-2) as determined by court order(s).

Provided the TJSORAI-2 results to the Juvenile Court Judge for review, and determination of the juveniles risk level.

Entered the juveniles risk level as determined by the Juvenile Court Judge for electronic submission to the TJJD database.

Scheduled juveniles with the appropriate law enforcement agencies for juveniles to register in accordance with the Sex Offender laws.

Provided the required court documents to the appropriate law enforcement agencies.

Complied with any data collection and reporting requirements needed for monitoring programmatic outcomes.

Worked closely with sex offender treatment provider to monitor clinical progress and ensure timely compliance with the treatment components of sex offender therapy.

Prepared and filed court papers such as requests for petitions, motions to modify dispositions, and affidavits requesting a directive to apprehend, as well as review reports and memorandums to the court.

Provided training regarding Level IV programming, departmental policies, procedures, court proceedings as well as TJJD standards.

Mentored and trained new employees. Provided on-the-job training to new Juvenile Probation Officers.

Assisted with unit caseload as necessary.

Responsible for becoming and maintaining certification in Handle with Care (HWC) or any other restraint technique adopted by the department.

Responsible for complying with all TJJD JPO certification training requirements.

Responsible for compliance with program policies and requirements to include the Texas Juvenile Justice Department Professional Code of Ethics.

Performed any other duties as may be assigned by the Director of Probation Services.

• Implemented evidence-based programs aimed at reducing recidivism among youth offenders.
• Conducted regular assessments of juvenile offenders to evaluate progress and compliance with probation terms.
• Developed individualized treatment plans in collaboration with mental health professionals and families.
• Facilitated court hearings, presenting case updates and recommendations to judges and legal teams.
• Mentored junior staff on best practices for case management and community resources available for juveniles.
• Coordinated outreach efforts with local organizations to enhance support services for at-risk youth and families.
• Monitored compliance through home visits, school meetings, and community engagement initiatives.
• Analyzed program outcomes to identify areas for improvement, enhancing overall effectiveness of probation services.
• Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
• Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
• Established positive rapport with juveniles and their families under supervision, fostering trust and open communication while maintaining professional boundaries.
• Promoted department's mission and procedures to community organizations, school officials and law enforcement.
• Enhanced community safety by closely monitoring and supervising juveniles on probation, ensuring compliance with court-ordered conditions.
• Coordinated with mental health professionals to address substance abuse concerns and emotional well-being among juveniles under supervision.
• Investigated juveniles' activities, school attendance and employment.
• Assisted young people in developing realistic goals for their future while supporting them throughout the process of achieving those objectives.
• Strengthened family dynamics for successful rehabilitation by providing resources and support to both juveniles and their families.
• Analyzed, reported and submitted statistics for funding purposes and program evaluation.
• Alerted law enforcement/Court about probation violations.
• Maintained accurate records and documentation for each case, facilitating efficient communication among stakeholders and informed decision-making processes.
• Assessed mental health and physical state of young offenders.
• Developed key partnerships with staff of community organizations to improve access to educational services among disenfranchised youth.
• Increased access to educational services for juveniles on probation by collaborating with schools, teachers, and counselors.
• Conducted thorough assessments of juvenile offenders to determine risk levels, needs, and appropriate supervision strategies.
• Testified in court proceedings as needed, providing clear recommendations based on thorough evaluations and knowledge of best practices in the juvenile justice.
• Assessed home situations to determine the the need for removal of client from current home.
• Facilitated meetings to collaborate with community stakeholders, presiding judges, attorneys and service providers.
• Transported juveniles between detention centers, schools and medical institutions.
• Collaborated with multidisciplinary teams to ensure a comprehensive approach in addressing the needs of youth under supervision.
• Conducted client needs assessments based on presented issues as well as social and restorative justice models of care.
• Coordinated and facilitated interventions with clients and service professionals.
• Promoted restorative justice principles within the community through collaboration with victim advocates, law enforcement agencies, schools, and other stakeholders.
• Developed relationships with local service providers to increase availability of resources tailored specifically to the unique needs of juvenile offenders.
• Facilitated skill-building workshops for youth under supervision, promoting personal growth and improved decision-making abilities.
• Contributed to a safe and supportive work environment by actively participating in team meetings, offering constructive feedback, and sharing knowledge with colleagues.
• Evaluated program effectiveness and obstacles to implementation by recommending changes to protocols in order to improve reach of services.
• Improved juvenile probation outcomes by implementing evidence-based practices and individualized case management plans.
• Ensured timely completion of required reports for courts, demonstrating compliance with all stipulated deadlines and attention to detail.
• Partnered with targeted support organizations, programs and community resources as alternatives to juvenile detention.
• Developed safety plans and strategic interventions to address specific issues.
• Reduced recidivism rates through targeted interventions and appropriate referrals to community-based programs.
• Visited homes of youth offenders and resolved family issues.
• Wrote progress reports and testified under oath at court hearings.
• Screened offender referrals and completed intake interviews and paperwork.
• Tracked assigned juvenile movements and adherence to probation requirements.
• Compiled information from law enforcement and conducted interviews with youth offenders.
• Adhered to legal requirements by performing office, home, and employment visits.
• Completed reports on behalf of court and associated legal entities.