Monique Holguin
Babel Media
LAS CRUCES,NM
7
years of professional experience
Office Assistant supporting daily operations through file organization, supply control, and front-line administrative help in busy public spaces. Brings practical strength in hazardous waste handling, steady attention to 10+ public areas, and consistent follow-through on cleaning materials stocked at a 98% availability rate. Helps keep records, supplies, and urgent service needs organized so the office stays safe, orderly, and ready for day-to-day demand.
Work History
Freelance Writing and AI Trainer
1 Month- Developed and delivered training programs for AI models, enhancing team knowledge and performance.
- Mentored junior trainers, fostering growth and ensuring adherence to best practices in AI training methodologies.
- Collaborated with cross-functional teams to integrate AI technologies into production workflows.
- Increased win rate with compelling, persuasive writing tailored to each client's unique needs and requirements.
- Adapted writing style to cater to different audiences, increasing overall reach and appeal of published content.
Janitor
5 Years 2 Months- Cataloged over 200 office files and records weekly, ensuring easy access for staff, while cleaning and sanitizing 10+ public areas daily to support a hygienic work environment.
- Responded to urgent cleaning requests, resolving 95% of issues within 1 hour, and maintaining client satisfaction.
- Managed cleaning supply inventory, minimizing waste and ensuring availability for efficient operations.
- Handled immediate cleaning requests, ensuring timely responses to client needs.
- Completed over 10 cleaning assignments, meeting sanitation standards and receiving positive client feedback on cleanliness.
- Managed cleaning supply inventory based on usage, minimizing waste, and reducing supply costs by 15%.
- Restocked restrooms and break areas regularly, maintaining a 98% supply availability rate and ensuring a clean, orderly environment, exceeding expectations of senior management.
- Refined inventory of essential office supplies on a strict schedule, ensuring 100% availability for daily tasks like data entry and document preparation, eliminating work stoppages.
Associate
1 Month- Cultivated strong customer relationships by promptly resolving inquiries and issues, leading to a noticeable increase in repeat business.
- Engaged with 100 visitors daily at the farm, delivering information and support that enhanced overall visitor experience.
- Managed customer assistance for a team of 5 in a high-volume farm, handling over 50 inquiries daily, stock management and facility upkeep, ensuring 98% supply availability.
- Executed daily cleaning and organization of shelves and tables, ensuring accessibility for customers and fostering a welcoming retail environment.
- Interacted with up to 100 visitors daily at the farm, providing information and support that contributed to a memorable experience.
- Executed and cleaned shelves and tables daily, enhancing accessibility for customers and maintaining a welcoming retail environment.
- Assessed inventory accuracy by coordinating item selection and answering product questions, ensuring product availability.
- Served 50 customers weekly, consistently receiving positive feedback on service quality.
Education
Bachelor of Arts and Sciences - Philosophy, Justice, Political Philosophy, Law
Marketing: Consumer Behavior, Applied Ethics, Political Philosophy
Bachelor of Arts - English:Rhetoric, Digital Media, Professional Comm
Skills
Microsoft Office
Data entry
Workflow coordination
Office administration
File and record organization and maintenance
Facilities maintenance and work orders
Sanitation procedures
Cleaning supply inventory control
Hazardous materials handling
Safety protocols
Timeline
Freelance Writing and AI Trainer
Babel Media
07.2026 - CurrentRead More
Janitor
Manpower Group/ Las Cruces City Utilities
05.2021 - 07.2026Read More
Associate
Mesilla Valley Maze Family Fun Farm
09.2019 - 10.2019Read More
New Mexico State University
Bachelor of Arts and Sciences from Philosophy, Justice, Political Philosophy, Law
Read More
New Mexico State University
Bachelor of Arts from English:Rhetoric, Digital Media, Professional Comm
Read More