Monique Irigoyan Brooks
Waterford,CA
Summary
Dynamic and detail-oriented professional with a proven track record at Dollar Tree, excelling in customer service and problem-solving. Recognized for building strong customer relationships and maintaining store organization. Adept at multitasking and adapting to fast-paced environments, ensuring efficient operations and a positive shopping experience.
Overview
20
20
years of professional experience
Work History
Domestic Engineer
Self Employed Services
12.2005 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate/cashier
Dollar Tree Department Store
07.2020 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Guest Service Representative
Macerich Management Co.
11.2007 - 05.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
General Ed.
05.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Flexible and adaptable
- Multitasking Abilities
- Critical thinking
- Organizational skills
- Organization and time management
- Marketing
- Event planning
- Scheduling
- Basic computer skills
Work Preference
Work Type
Part TimeLocation Preference
On-SiteRemoteTimeline
Sales Associate/cashier - Dollar Tree Department Store
07.2020 - 02.2022
Guest Service Representative - Macerich Management Co.
11.2007 - 05.2010
Domestic Engineer - Self Employed Services
12.2005 - Current
Peter Johanson High - , General Ed.