Summary
Overview
Work History
Education
Skills
Certification
Profile Snapshot
Accomplishments
References
Timeline
Generic

Monique Jackson

Charlotte,NC

Summary

  • EDUCATIONAL LEADER AND ADMINISTRATOR Dedicated and highly motivated educational leader with over 20 years of experience in Education and Administration. Developed and implemented successful programs that promote student achievements through innovative curriculum design, strategic planning and budget management. Highly collaborative leader, building cross-functional teams with teachers, parents and administrators to ensure the success of all students in a diverse and changing community. Additional strengths include:
  • Curriculum Development & Implementation
  • Staff Development and Training
  • Parental & Community Involvement
  • Program Management and Coordination
  • Budgeting and Forecasting
  • Grant Writing
  • Technology Integration
  • Team Leadership and Collaboration

Coordinated Transportation Manager with 6 years of experience overseeing all aspects of the transportation assigned area . Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Conducting and processing company payroll, billing and auditing. Organized and efficient with outstanding interpersonal skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Transportation Area Manager

Charlotte Mecklenburg School System
Charlotte, NC
06.2018 - Current
  • Coordinate and manage safe and timely transportation for 12 schools and over 5000 CMS students to and from school; resolve parent inquiries, manage office support staff, approve payroll, accident reporting and investigation, Saturday Academy, athletic events, and all other approved events requiring transportation service. - Manage a team of 75 bus drivers to guarantee the safety of students, yielding a 95% on-time rating. - Created and implemented operational best practices for the transportation functions of the assigned area and recommended improvements and modifications. - Hire and train new staff - Coaching, evaluating and staff development - Investigation and reporting skills. Developed Driver Safety Training Program and Train the Trainer model.
  • Resolved any customer complaints or disputes quickly by providing satisfactory solutions.

Elementary School Teacher

Croft Community School
Charlotte, NC
08.2013 - 06.2018
  • Collaboratively plan for student achievement by reviewing performance data and the School Improvement Plan with administrators, parents and colleagues
  • Serve as administrator on duty when the administrative team is off campus
  • Conduct informal teacher observations and provide feedback based on best practices for 21st century teaching
  • Teach 1st and 2nd grades with an average class size 25. - Secured over $5,000 in grants used for new reading technology (document cameras) for 1st grade students; which was then implemented throughout entire school; increasing overall school reading comprehension levels by 5%. - Implemented Community Partnership Committee of 5 partners between various local organizations and businesses, which yield 25 volunteers to assist with school activities.
  • Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.

After School Enrichment Program Coordinator

Stoney Creek Elementary School
Charlotte, NC
08.2009 - 06.2013
  • Founder of the program
  • Organized and supervised the overall activities for over 100 students between K-5 grades and 9 staff members
  • Managed the program budget, expenditure control and staff performance evaluation. - Formed partnerships with health inspectors, building contractors and state licensing coordinators for success program implementation. - Increased reading and mathematics levels by 10% via implementing "home study ASEP program".
  • Served as a liaison between external organizations and partners involved in delivering programming services.

Director of Pre-School Childcare

Federated Dorchester Neighborhood Houses, Inc.
Boston, MA
07.2002 - 08.2004
  • Managed 3 inner city preschool programs with a licensed capacity for 100 children
  • Coached directors and staff on how to improve student enrollment, created and managed annual program budget; and provided curriculum support and development. - Led Community Partnership for Children Committee, which provided additional financial resources to the programs and individual families.

Director of Court Childcare

Crittenton Hastings House
Brighton, MA
11.1998 - 06.2002
  • Managed 2 court based childcare centers
  • Supervised and trained staff, managed program budget; and provided curriculum design and implementation. - Liaison to district court judges and personnel regarding the best interest of children. - Used Early Childhood best practices to create safe and therapeutic learning environments
  • Facilitated collaboration between teams by encouraging open communication channels.

Pre-School Director

Roxbury YMCA
Boston, MA
01.1994 - 01.1996
  • Created and managed annual program budget, provided curriculum design and led staff training
  • Coordinated daily activities for preschool. - Promoted from Pre-School Teacher to Pre-School director within 1yr.

After School Enrichment Program Coordinator

McKee Road Elementary School
Charlotte, NC
  • Supervised the overall activities of the enrichment program for over 100 students between K-5 grades and 8 staff members
  • Coordinated the program budget process and expenditure control. - Boosted parent involvement in the school community by personally communicating resources available. - Organized parent-teacher conferences that promoted student-learning opportunities both in school and at home.

Education

M.A. School Administration -

Gardner Webb University

B.A. Elementary Education -

Grand Canyon University

A.S. Early Childhood Education -

Roxbury Community College

Skills

  • Staff Recruitment
  • Safety Management
  • Route Optimization
  • Interdepartmental Collaboration
  • Coaching
  • Incident Reporting
  • Operational Oversight
  • Mentoring and Training
  • Route Navigation Software
  • Data Interpretation

Certification

  • NC Principal Licensure June 2018
  • North Carolina Teaching License K-6 SP2
  • CPI Certification - De-escalation Techniques and Intervention

Profile Snapshot

  • Transportation Area Manager, 2018-01-01, Present, Charlotte Mecklenburg School System, Charlotte, NC, Coordinate and manage safe and timely transportation for 12 schools and over 5000 CMS students to and from school; resolve parent inquiries , manage office support staff, approve payroll, accident reporting and investigation, Saturday Academy, athletic events, and all other approved events requiring transportation service., Manage a team of 75 bus drivers to guarantee the safety of students, yielding a 95% on-time rating., Created and implemented operational best practices for the transportation functions of the assigned area and recommended improvements and modifications., Hire and train new staff, Coaching, evaluating and staff development, Investigation and reporting skills, Departmentwide Covid Test Coordination and Training
  • Elementary School Teacher, 2013-01-01, 2018-01-01, Croft Community School, Charlotte, NC, Collaboratively plan for student achievement by reviewing performance data and the School Improvement Plan with administrators, parents and colleagues. Serve as administrator on duty when the administrative team is off campus. Conduct informal teacher observations and provide feedback based on best practices for 21st century teaching. Teach 1st and 2nd grades with an average class size 25., Secured over $5,000 in grants used for new reading technology (document cameras) for 1st grade students; which was then implemented throughout entire school; increasing overall school reading comprehension levels by 5%., Implemented Community Partnership Committee of 5 partners between various local organizations and businesses, which yield 25 volunteers to assist with school activities.
  • After School Enrichment Program Coordinator, 2008-01-01, 2013-01-01, Stoney Creek Elementary School, Charlotte, NC, Founder of the program. Organized and supervised the overall activities for over 100 students between K-5 grades and 9 staff members. Managed the program budget, expenditure control and staff performance evaluation., Formed partnerships with health inspectors, building contractors and state licensing coordinators for success program implementation., Increased reading and mathematics levels by 10% via implementing "home study ASEP program".
  • McKee Road Elementary School, Charlotte, NC, Supervised the overall activities of the enrichment program for over 100 students between K-5 grades and 8 staff members. Coordinated the program budget process and expenditure control., Boosted parent involvement in the school community by personally communicating resources available., Organized parent-teacher conferences that promoted student-learning opportunities both in school and at home.
  • Director of Pre-School Childcare, 2002-01-01, 2004-01-01, Federated Dorchester Neighborhood Houses, Inc., Boston, MA, Managed 3 inner city preschool programs with a licensed capacity for 100 children. Coached director and staff on how to improve student enrollment, created and managed annual program budget; and provided curriculum support and development., Led Community Partnership for Children Committee, which provided additional financial resources to the programs and individual families.
  • Director of Court Childcare, 1998-01-01, 2002-01-01, Crittenton Hastings House, Brighton, MA, Managed 2 court based childcare centers. Supervised and trained staff, managed program budget; and provided curriculum design and implementation., Liaison to district court judges and personnel regarding the best interest of children., Used Early Childhood best practices to create safe and therapeutic learning environments
  • Pre-School Director, 1994-01-01, 1996-01-01, Roxbury YMCA, Boston, MA, Created and managed annual program budget, provided curriculum design and led staff training., Coordinated daily activities for preschool., Promoted from Pre-School Teacher to Pre-School director within 1yr.

Accomplishments

  • I have written two children's books. "Gus the Talking Safety Bus" and "Mommy Why Is Everyone So Mad".

References

References available upon request.

Timeline

Transportation Area Manager

Charlotte Mecklenburg School System
06.2018 - Current

Elementary School Teacher

Croft Community School
08.2013 - 06.2018

After School Enrichment Program Coordinator

Stoney Creek Elementary School
08.2009 - 06.2013

Director of Pre-School Childcare

Federated Dorchester Neighborhood Houses, Inc.
07.2002 - 08.2004

Director of Court Childcare

Crittenton Hastings House
11.1998 - 06.2002

Pre-School Director

Roxbury YMCA
01.1994 - 01.1996

After School Enrichment Program Coordinator

McKee Road Elementary School

M.A. School Administration -

Gardner Webb University

B.A. Elementary Education -

Grand Canyon University

A.S. Early Childhood Education -

Roxbury Community College
Monique Jackson