Summary
Overview
Work History
Education
Skills
Timeline
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Monique Jackson

Shelbyville,KY

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

13
13
years of professional experience

Work History

Project Team Member

Spectrum Cable
02.2012 - Current
  • Contributed to successful project completion by consistently meeting deadlines and fulfilling assigned tasks promptly.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Served as a valuable liaison between internal departments involved in the collaborative process by effectively relaying critical information across various parties involved throughout each stage of the project''s life cycle.

Education

Bachelor of Science - Industrial And Organizational Psychology

Purdue University Global
West Lafayette, IN
12-2025

Skills

  • Training and mentoring
  • Logistics support
  • Microsoft Excel
  • Team Coordination
  • Dispatch Coordination
  • Team motivation
  • Customer Service
  • Complaint resolution
  • Dispatch software
  • Interpersonal skills
  • Dispatching procedures
  • Adaptability and Flexibility

Timeline

Project Team Member

Spectrum Cable
02.2012 - Current

Bachelor of Science - Industrial And Organizational Psychology

Purdue University Global

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Monique Jackson