Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Joaquin

Sells,AZ

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Billing Technician

Tohono O'odham Nation Behavioral health
Sells, AZ
06.2020 - Current
  • Entered procedure codes, code modifiers, service types and locations to finalize EHR billing system.
  • Ensured accuracy of insurance coverage verification.
  • Evaluated billing statements for accuracy in diagnostic codes and identified coding issues.
  • Researched discrepancies between documentation and billing information in order to resolve any issues prior to submission.
  • Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
  • Maintained the strictest confidentiality, and adhered to all HIPAA guidelines and regulations.
  • Identified potential areas of improvement in existing billing processes and procedures.
  • Provided training and support to new staff members regarding billing processes.

Office Specialist

Tohono O'odham Nation Behavioral health
10.2018 - 06.2020
  • Provided administrative and clerical support for the department/division managers
  • Greeted visitors upon arrival in the reception area.
  • Answered and directed incoming calls to appropriate personnel.
  • Performed general office duties such as filing, photocopying, faxing and scanning documents.
  • Organized and maintained office files, records, and documents.
  • Ordered office supplies as needed to maintain adequate inventory levels.
  • Processed payroll timecards on a bi-weekly basis ensuring accuracy of hours worked.
  • Maintained confidentiality of sensitive information and documents.
  • Provide requested medical records information to assist department personnel and outside agencies in accordance with established departmental procedures

Office Aide

Solid waste management program
06.2018 - 07.2018
  • Answered telephone calls, routes calls, takes messages
  • Performed a variety of general clerical tasks by working with Microsoft Excel and Microsoft Word to enter customer statements and invoice receipts
  • Filed paperwork, used copy machine, and paper shredder
  • Often went on routes to deliver services

Recreation Aide

Sells recreation center
Sells, AZ
06.2016 - 07.2016
  • Worked with youth who participated in any activities
  • Prepared their lunches and took them to any field trips they attended
  • Help supervise around the pool area by cleaning out pool, made sure all swimmers had necessary documents to swim, and supervised when swimmers were present

Custodian

baboquivari high school
06.2015 - 07.2015
  • Cleaned and sanitized offices, classrooms and restrooms
  • Dusted, wiped furniture, swept, mopped or vacuumed floors; empty/clean trash containers; wiped down counters and walls

Custodian

baboquivari middle school
06.2014 - 07.2014
  • Cleaned and sanitized offices, classrooms and restrooms
  • Vacuumed, swept, mopped, wiped down counters and walls, wiped down desks and chairs
  • Removed all desks and chairs to the Baboquivari High/Secondary Campus

Office aide

Tohono O'odham Nation Natural Resource department
06.2013 - 07.2013
  • Answered telephone calls, routed calls, takes messages
  • Performed a variety of general clerical tasks by working with Microsoft Word and Excel
  • Filed paperwork; scanned and printed necessary paperwork
  • Organized office equipment and supplies
  • Ran errands for office staff

Education

Diploma -

Baboquivari High School

Skills

  • Office Support Services
  • Technical Support
  • Proficient in Problem Solving
  • Billing and coding
  • Customer Service
  • Data Entry
  • Microsoft Office

Timeline

Billing Technician

Tohono O'odham Nation Behavioral health
06.2020 - Current

Office Specialist

Tohono O'odham Nation Behavioral health
10.2018 - 06.2020

Office Aide

Solid waste management program
06.2018 - 07.2018

Recreation Aide

Sells recreation center
06.2016 - 07.2016

Custodian

baboquivari high school
06.2015 - 07.2015

Custodian

baboquivari middle school
06.2014 - 07.2014

Office aide

Tohono O'odham Nation Natural Resource department
06.2013 - 07.2013

Diploma -

Baboquivari High School
Monique Joaquin