Monique Johnson
Fayetteville,NC
Summary
Knowledgeable School Social Worker focused on helping students excel in academic and social situations by working with teachers, families, and outside resources to build powerful support networks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
School Social Worker
Cumberland County Schools
08.2018 - Current
- Engage in daily communication with clients from diverse ethnic and cultural backgrounds
- Provide counseling services to individuals, groups, families, and communities, addressing a wide range of issues such as mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, and medical care
- Conduct thorough assessments of clients, either individually, with families, or in group settings, to understand their situations, capabilities, and challenges, in order to identify appropriate services to meet their needs
- Act as a liaison between students, families, schools, and various community resources including family services, child guidance clinics, courts, protective services, and healthcare providers, to support children facing challenges such as disabilities, abuse, or poverty
- Maintain and manage detailed case history records for an average caseload of 30 students, while also preparing comprehensive reports
- Provide counseling and support to students exhibiting behavioral, academic, or mental health concerns, diagnosing problems and coordinating necessary services to address their needs
- Proficient in mediating difficult scenarios with tact, empathy, and effective communication strategies to facilitate constructive resolutions and maintain positive relationships among parties involved.
Clerk II, Data Manager
Cumberland County Schools
08.2015 - 08.2018
- Welcomed, assisted, and guided visitors, vendors, and the general public with a professional, courteous, and respectful approach
- Organized, cataloged, and maintained physical records for a student population exceeding 600 individuals
- Supported senior administrative staff in their daily duties
- Addressed inquiries and requests promptly and efficiently via phone and email
- Demonstrated proficiency in independent and guided execution of various clerical responsibilities
- Conducted analysis of departmental documents to ensure accurate distribution and filing
- Successfully managed multiple projects concurrently, utilizing strong organizational and analytical abilities
- Utilized spreadsheet software and database tools to compile and analyze data effectively
- Provided training to staff in medication management, asthma care, and diabetes management protocols.
Teacher Assistant; Bus Driver
Cumberland County Schools
08.2011 - 08.2015
- Contributed to the development of a student-led after-school tutoring program aimed at providing educational support to underprivileged students
- Vigilantly observed individual behaviors and suspected actions, promptly reporting any concerns to supervisory staff
- Provided courteous and welcoming assistance to families and visitors both in-person and over the telephone
- Conducted meetings with parents to address conflicting educational priorities and resolve related issues
- Offered constructive feedback to minors under supervision, guiding them in their actions, behaviors, and communication
- Planned, executed, monitored, and evaluated classroom instructional programs to ensure effectiveness
- Facilitated group sessions and offered personalized support to individuals as needed
- Ensured the safety and security of all youth under supervision
- Cultivated meaningful relationships among students through organizing student field-trips and coordinating teamwork community service projects.
Education
Master of Social Work -
University of North Carolina at Pembroke
Pembroke, NC05.2022
Bachelors of Social Work -
University of North Carolina at Pembroke
Pembroke, NC05.2018
Skills
- Self-motivated
- Conflict resolution
- Effective Communication
- Data management
- Interpersonal and Written communication
- Client assessment and Analysis
- Calm under pressure
- Compassionate
- Reliable
- Client and Family Interviews
- Critical Thinking
- Student Advocacy
- Family Support
- Emotional Support
- Crisis Intervention
- Solution-based interventions
- Classroom observations
- Multicultural Competence
Certification
North Carolina Licensed Clinical Social Worker Associate, 01/01/23
Timeline
School Social Worker
Cumberland County Schools
08.2018 - Current
Clerk II, Data Manager
Cumberland County Schools
08.2015 - 08.2018
Teacher Assistant; Bus Driver
Cumberland County Schools
08.2011 - 08.2015
Master of Social Work -
University of North Carolina at Pembroke
Bachelors of Social Work -
University of North Carolina at Pembroke
North Carolina Licensed Clinical Social Worker Associate, 01/01/23
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