Monique Jones
Medical Assistant
Hansville,WA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
Work History
Emergency Room Technician
St. Michael's Medical Center
Silverdale, United States
04.2018 - Current
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Assisted with resuscitation, CPR and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Liaised between nurses, physicians, patients, and visitors.
Medical Assistant Supervisor/Clinical Coordinator
Peninsula Community Health Services
Bremerton, WA
12.2014 - 04.2018
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Implement new policies and educate staff on changes.
- Facilitate hiring of qualified medical assitant personnel by interview applicants and making recommendations for employment.
- Developed and adjusted work schedules for medical care staff.
- Supervised and managed daily activities of clinical team consisting of 6 physicians, 6 medical assitants and support staff.
- Ordered and maintained appropriate stock of supplies.
- Developed, implemented, revised and evaluated policies and procedures.
Medical Assistant
Harrison Medical Center
Various, WA
04.2013 - 06.2015
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Professor of Medical Assisting
Everest College
Bremerton, WA
04.2013 - 02.2015
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Conducted on-going program assessment, enrollment and retention tracking.
- Guided medical assisting students through selection and ordered of textbooks for program courses.
- Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
- Evaluated students' competencies through written assignments and examinations.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Conducted clinical simulations and provided feedback for each individual student.
- Supervised students when administering medications to maintain patient safety.
Medical Assistant
Harrison Health Partners Hematology And Oncology
Bremerton, WA
08.2012 - 12.2014
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
- Obtained all prescribed laboratory testing.
- Ordered and prepared reagents and supplies.
Medical Assistant Phlebotomy
LabCorp
Bremerton, WA
08.2011 - 08.2012
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Obtained blood specimens by performing venipunctures and finger sticks numerous times per day.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Logged patient information and recorded results into system.
- Followed physician orders to correctly administer therapeutic phlebotomy.
Medical Assistant
Peninsula Community Health Services
Bremerton, WA
03.2009 - 08.2011
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant
Everest College/ Naval Hospital
Bremerton, WA
01.2008 - 03.2009
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
Education
Technical Diploma - Medical Assisting
Everest College - Bremerton
Bremerton, WASkills
- Orthopedic Traction
- Interdisciplinary Care
- Customer Service
- Status Updates
- Foley Catheter Insertion and Removal
- Specimen Delivery
- Medical Histories and Vital Statistics
- Operational Standards
- Medication Side Effect Knowledge
- Microsoft Word
- Emergency Room Care
- Blood Sample Collection
- Patient Medical Histories
- Blood Pressure Measurement
- Health Screening
- Pulse Oximetry
- OSHA Regulations
- Casting and Splinting
- Cardiac Arrest
- Tracheotomy Equipment
- Post-Mortem Care
- Admissions and Discharge Processes
- Universal Precautions
- Providing Pre-Hospital Advanced Life Support
- Room Maintenance
- Medical Emergency Response
- Completing Insurance Forms
- Pharmacy Relations
- Blood and Tissue Collection
- Problem Anticipation and Resolution
- Coordinating Drug Refills
- Multi-Line Telephone System Operation
- Wound Care
- Operating EKG Equipment
- HIPAA Compliance
- Epic Systems
- Health Records Management
- Rapid Strep Testing
- Removing Sutures
- Charting Expertise
- Critical Thinking
- Proper Sterilization Techniques
- Inventory and Supply Management
- Electronic Charting
- Height and Weight Measurement
- Wound Care and Irrigation
- Sharps Disposal
Timeline
Emergency Room Technician
St. Michael's Medical Center
04.2018 - Current
Medical Assistant Supervisor/Clinical Coordinator
Peninsula Community Health Services
12.2014 - 04.2018
Medical Assistant
Harrison Medical Center
04.2013 - 06.2015
Professor of Medical Assisting
Everest College
04.2013 - 02.2015
Medical Assistant
Harrison Health Partners Hematology And Oncology
08.2012 - 12.2014
Medical Assistant Phlebotomy
LabCorp
08.2011 - 08.2012
Medical Assistant
Peninsula Community Health Services
03.2009 - 08.2011
Medical Assistant
Everest College/ Naval Hospital
01.2008 - 03.2009
Technical Diploma - Medical Assisting
Everest College - Bremerton
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