Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Jones

Detroit

Summary

Adept at spearheading environmental initiatives, I significantly enhanced compliance and reduced risks at Yona Solutions. My leadership in environmental policy development and ability to foster a positive culture among a diverse team of 20 sanitation personnel underscore my commitment to sustainability and operational excellence. Demonstrated success in mentoring and multitasking, I drive impactful change and foster professional growth.

Overview

9
9
years of professional experience

Work History

Director of Environmental Services

Yona Solutions
11.2021 - Current
  • Influenced corporate culture by promoting environmentally responsible behaviors among employees at all levels of the organization.
  • Improved environmental compliance by developing and implementing comprehensive management plans.
  • Reduced environmental risks by conducting thorough audits and inspections, identifying areas for improvement.
  • Enhanced staff performance through targeted training on environmental regulations and best practices.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored subcontractors'' adherence to environmental policies and provided guidance when needed for improved processes alignment.
  • Supervised and directed daily work of team of 20 sanitation personnel.

Supervisor

Saber
08.2020 - 11.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Housekeeping Manager

True North
06.2016 - 12.2017
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Managed staff of 15 housekeepers.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.

Education

No Degree - Computer Specialist

Detroit Business Institute
Southfield, MI
04-1998

High School Diploma -

David Mackenzie High
Detroit, MI
06-1996

Skills

  • Routine maintenance
  • Environmental policy development
  • Work scheduling
  • Environmental compliance
  • Environmental risk assessment
  • Delegating work assignments
  • Chemical handling
  • Positive attitude
  • Multitasking Abilities
  • Environmental impact analysis

Timeline

Director of Environmental Services

Yona Solutions
11.2021 - Current

Supervisor

Saber
08.2020 - 11.2021

Housekeeping Manager

True North
06.2016 - 12.2017

No Degree - Computer Specialist

Detroit Business Institute

High School Diploma -

David Mackenzie High

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Monique Jones