Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager
Monique Kosh-Thomas

Monique Kosh-Thomas

Upper Marlboro,MD

Summary

Dynamic and results-driven leader and coach with experience in guiding professionals and senior leaders through career transitions, leadership development, and performance enhancement. Skilled in coaching C-suite executives, high-potential talent, and teams across diverse industries. Proven ability to foster clarity, confidence, and strategic action through evidence-based coaching methodologies, including ICF competencies, emotional intelligence, and strengths-based approaches. Trusted partner known for discretion, empathy, and delivering measurable impact.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Professional Executive and Career Coach

Kosh Coaching + Consulting LLC
01.2024 - Current
  • Counsel clients one-on-one and in group settings on current career situation, promotions and career pivots, goal setting and achievement, and aptitudes through objective, nonjudgmental feedback that leaders often can't get elsewhere.
  • Assist leaders in improving executive presence, leadership style, strategic thinking, emotional intelligence, and conflict management through skills enhancement such as delegation, influence, resilience, and change leadership.
  • Serve as a confidential sounding board for ideas, decisions, and dilemmas by helping executives see different perspectives and think strategically.
  • Identify unproductive behaviors or mindsets and create action plans to shift them while holding clients accountable for practicing and sustaining new habits.
  • Ensure that leadership development aligns with company objectives and culture.
  • Provide ongoing guidance and support to clients throughout career advancement, job search, and the onboarding process.
  • Develop and facilitate job search workshops for clients to enhance job search skills and conduct mock interviews to help clients prepare for interviews with potential employers.
  • Monitor client progress and adjust job coaching strategies to meet needs and navigate challenges.

Administrative Manager

Paul Hastings LLP
03.2024 - Current
  • Streamlined operations, reduced costs, and workforce by establishing workflow processes, monitoring daily productivity, and implementing modifications to improve overall performance of personnel.
  • Train employees in company and regulatory compliance requirements to promote conformance.
  • Manage staff of 20+ and delegate tasks to maintain positive, productive administrative operations.
  • Hire, manage, develop, and train staff, establish and monitor goals, conduct performance reviews, and administer salaries for staff.
  • Implement project management techniques to overcome obstacles and increase team productivity.
  • Reduced the overall operations budget by 14% through new vendor contracts for office supplies and perishable and non-perishable goods.

Administrative Manager

Hogan Lovells US LLP
05.2021 - 01.2024
  • Built a highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Manager of Attorney Assistants

Hogan Lovells US LLP
12.2019 - 04.2021
  • Maximized performance by monitoring daily activities and mentoring a team of 82 employees.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Conflicts Manager

Hogan Lovells US LLP
03.2015 - 12.2019
  • Established the conflicts intake process for new and lateral attorney hires, which included creating a procedure manual, training programs, and a tracking system. Planned and allocated resources and ensured deadlines were met or communicated the need for deadline adjustments.
  • Managed onboarding and integration of new lawyers, including leading onboarding calls, orientation sessions, and assisting with the opening and transferring of work.
  • Reduced the lateral attorney clearance time and onboarding timeline through process improvement.
  • Managed the firm’s lobbying compliance process as dictated by the Congressional Lobby Disclosure Act (“LDA”).
  • Created new roles and hired a team of professionals in the Conflicts Department responsible for legal conflicts compliance under firm policy, the ABA Model Rules of Professional Conduct, and Office of Foreign Assets Control (OFAC) sanctions related to clearing new business and lateral hires for all practice areas and managed the onboarding process for new partners and counsel.
  • Created and implemented new procedures, policies, and service-level agreements related to the function of the team and other teams within the department to ensure efficient and successful operation. Developed workplace initiatives geared towards the development of team members.
  • Wrote and delivered performance evaluations, provided coaching, created action plans for improvement, recommended merit increases and bonuses, and performed all hiring for the team.

Education

Bachelor of Science degree -

Bowie State University
Bowie, MD
12.2008

Master of Science degree -

University of Maryland University College
College Park
12.2004

Skills

  • Executive and career coaching
  • Employee training and coaching
  • Adaptive problem-solving and decision-making
  • Pragmatic and critical thinking
  • Best practices, KPIs, and SOPs
  • LEAN methodology
  • Budgetary planning
  • Program and project management
  • Organizational leadership and business strategies
  • Administrative management and improvement
  • Talent selection and workforce planning
  • Performance management and retention improvement
  • Corrective action implementation
  • Policy and procedure development and modification

Certification

  • Lean Six Sigma White Belt Certificate (Lean Six Sigma Institute), December 2020
  • Professional Coaching Certificate (Montgomery College), July 2024

Timeline

Administrative Manager

Paul Hastings LLP
03.2024 - Current

Professional Executive and Career Coach

Kosh Coaching + Consulting LLC
01.2024 - Current

Administrative Manager

Hogan Lovells US LLP
05.2021 - 01.2024

Manager of Attorney Assistants

Hogan Lovells US LLP
12.2019 - 04.2021

Conflicts Manager

Hogan Lovells US LLP
03.2015 - 12.2019

Bachelor of Science degree -

Bowie State University

Master of Science degree -

University of Maryland University College

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