Monique Landers
Myrtle Beach,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
BoxLunch
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Created employee schedules to align coverage with forecasted demands.
Education
Wadsworth High School
Wadsworth, OH06.2006
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Retail Operations
- Marketing knowledge
Timeline
Assistant Manager
BoxLunch
10.2022 - Current
Wadsworth High School