Monique Larsen
Chula Vista,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Sales Associate
Hot Topic
08.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Front Desk Receptionist
Best Western
05.2021 - 05.2024
- Managing the reservation system and making, editing, and cancelling reservations over the phone and in-person
- Checking guests in and out of their rooms
- Providing excellent customer service and attending to the guests needs
- Preparing and editing bills
- Managing the cash register and handling cash and card payments
- Ensuring the safety and confidentiality of the guests
- Maintaining cleanliness of the lobby and bathroom
- Stocking supplies at the desk for the guests
- Organizing and properly filing paperwork
- Having thorough knowledge of the hotel facilities, services, and promotions
Volunteer Assistant
Larsen Communications
07.2017 - 02.2018
- Working with order database
- Creating and submitting client invoices
- Using software applications on a Windows PC
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Volunteer
Tracy Animal Shelter
11.2016 - 06.2017
- Working with team members and supervisor
- Cleaning kennels and litter boxes
- Feeding and socializing dogs and cats
- Grooming and washing animals
Education
High school diploma -
CA Delta Charter High School
Tracy, CA06.2019
Skills
- Writing skills
- Good interpersonal skills
- Microsoft Office
- Customer service
- Merchandising
- Sales
- Cash register operation
- Time management
- Teamwork and collaboration
Timeline
Sales Associate
Hot Topic
08.2024 - Current
Front Desk Receptionist
Best Western
05.2021 - 05.2024
Volunteer Assistant
Larsen Communications
07.2017 - 02.2018
Volunteer
Tracy Animal Shelter
11.2016 - 06.2017
High school diploma -
CA Delta Charter High School
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