Monique Ledet
Houma,La
Summary
Detail-oriented team player with strong organizational skills. Over 10 years of experience in customer service, data entry, and clerical support. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Housekeeper
Hampton Inn By Hilton
09.2023 - 04.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively
Customer Service Representative
Cash 2 U
10.2018 - 03.2019
- Evaluated and assisted in completing loan applications
- Approved and rejected loans
- Processed payments; collections
- Kept loan information confidential
Dental Assistant
Naquin & Naquin General Dentistry
10.2012 - 02.2014
- Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Receptionist
Trapp Cadillac Chevrolet
02.2012 - 10.2012
- Answered multi-line incoming calls/switchboard operation
- Assisted with general administrative duties.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Patient Access Representative
Providence Hospital
05.2011 - 12.2011
- Reached out to patients once insurance was billed in order to obtain payments due.
- Processed refunds, disbursements and payments.
- Generated detailed reports outlining billing, flagged items and other important data.
- Set up payment arrangements
Juvenile Deputy Clerk
Houma City Court
11.2007 - 06.2010
- Prepared, reviewed, and processed legal documents, correspondence, motions, and orders
- Completed court-related forms such as petitions and warrants
- Collected fines, fees, and bonds
- Kept minutes during trials, arraignments, and status hearings
Skills
- Multi-line phone proficiency
- Cleaning and organizing abilities
- Excellent oral and written communication
- Customer Service
- Data Entry
- Computer Proficiency
- File Management
- Typing Speed
Timeline
Housekeeper
Hampton Inn By Hilton
09.2023 - 04.2024
Customer Service Representative
Cash 2 U
10.2018 - 03.2019
Dental Assistant
Naquin & Naquin General Dentistry
10.2012 - 02.2014
Receptionist
Trapp Cadillac Chevrolet
02.2012 - 10.2012
Patient Access Representative
Providence Hospital
05.2011 - 12.2011
Juvenile Deputy Clerk
Houma City Court
11.2007 - 06.2010