Monique Lopez

CMRE Financial Services

11.2000 - 11.2010

Streamlined office processes by organizing and maintaining efficient filing systems
Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Provided exceptional customer service, addressing client concerns promptly and professionally.
Collaborated with other clerical staff on special projects, improving overall office performance.
Facilitated timely mail distribution by sorting incoming letters/packages and preparing outgoing items for shipment.
Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Provided clerical support to company employees by copying, faxing, and filing documents.
Interacted with customers by phone, email, or in-person to provide information.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support, addressing routine, and special requirements.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Summary