Summary
Overview
Work History
Education
Skills
Skills Certifications
References
Work Availability
Quote
Timeline
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Monique Lovelace-Jones

Washington,DC

Summary

Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.

Overview

20
20
years of professional experience

Work History

Production Associate/Crew Coordinator

Renaissance Development
11.2018 - Current
  • Recording ratified contracts
  • Submit applications for building permits.
  • Scheduling appointments with clients to start projects, meet for midpoint and final walkthrough.
  • Review weekly AR and ensure all payments are received; deposited in a timely manner.
  • Managing correspondence, electronic and paper files and sort US Post mail
  • Daily production updates recorded in Monday and Salesforce
  • Organized work to meet demanding production goals.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Managing project details (confirmation of stone orders, permits, portable units and special requests)
  • Planning and preparing work schedules for contractors and laborers
  • Review weekly AR and ensure all payments are received & deposited in a timely manner
  • Oversee the duties of Administrative Intern.

Garden Center Asst. Manager

Fragers’s Hardware
01.2016 - 10.2018
  • Aid customers in locating merchandise in store, as well as special orders through online orders
  • Execute the daily is operational, day to day goals and priorities assigned by the store manager
  • Issue receipts, refunds, credit or change due to customers
  • Assist in the training and development of peers
  • Uphold merchandising and store cleanliness standards
  • Provide outstanding service and information on projects and products
  • Operate the forklift to move skids from delivery trucks, purchases for customers and relocating merchandise
  • Lift 50 pounds frequently to load and unload customer order.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Procured orders from local farms.

Office Manager

H Street Community Development Corporation
01.2008 - 01.2015
  • Answered the main office telephone and returned voice mails within a 24-hour period
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Reported to senior management on organizational performance and progress toward goals.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained inventory and equipment
  • Managed properties and deliveries
  • Handled tenant requests and notifications
  • Sorted and distributed mail
  • Managed website content and social media
  • Assisted with projects and programs for the youth in the community
  • Managed insurance relationships and retirement plans for the staff.
  • Created, maintained and updated filing systems for paper and electronic documents.

Professional Teller

Bank of America
01.2004 - 01.2008
  • Processed customer transactions such as deposits, transfers, and withdrawals with credit card approval
  • Reconciled ATM machine daily record
  • Provided customers with information regarding investment products and other beneficial banking products.

Education

University of Maryland University College
Adelphi, Maryland
12.2013

University of Phoenix—Online courses
12.2011

University of the District of Columbia
Washington, DC
12.2004

Paul Laurence Dunbar Senior High School
Washington, DC
12.2000

Skills

  • Office Management and Managing
  • Team-building & Supervision
  • Staff Development & Training
  • Advanced computer skills in MS Office Suite and other application/systems
  • Meeting & Event Planning
  • Report & Document Preparation
  • Spreadsheet & Database Creation
  • Policies & Procedures Manuals
  • Inventory Management
  • Records Management
  • Production Support
  • Equipment Operation
  • Materials Management
  • Safety Management

Skills Certifications

  • Certified Forklift Operator
  • D.C. Notary Public (EXP 2016)
  • MOUS Certification (2013)
  • Typing proficiency of at least 60 wpm

References

Upon Request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Production Associate/Crew Coordinator

Renaissance Development
11.2018 - Current

Garden Center Asst. Manager

Fragers’s Hardware
01.2016 - 10.2018

Office Manager

H Street Community Development Corporation
01.2008 - 01.2015

Professional Teller

Bank of America
01.2004 - 01.2008

University of Maryland University College

University of Phoenix—Online courses

University of the District of Columbia

Paul Laurence Dunbar Senior High School

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Monique Lovelace-Jones