Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant
Monique Najera

Monique Najera

Summary

Dynamic and results-driven professional with extensive experience in management at Del Taco, excelling in customer service and team leadership. Proven track record of enhancing operational accuracy and fostering positive work environments. Skilled in money handling and decision-making, consistently improving customer satisfaction and team productivity.

Work History

Assistant Manager

Dollar Tree Distribution Center
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Manager

Del Taco
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Riverside Casino
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Wilson High School
Los Angeles, CA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Dollar Tree Distribution Center

Manager

Del Taco

Manager

Riverside Casino

Wilson High School

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Monique Najera