Monique Lucero
Non-profit
Seattle,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful Manager offering history of success
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Private Nanny
Tina Aries
Burien , WA
2011.11 - Current
- Organized different types of activities to enhance physical and intellectual development
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted with light housekeeping duties as well as running errands.
- Assisted children with homework assignments and special projects across different subjects.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Helped children complete homework assignments and school projects.
- Transported children to and from school, medical appointments and extra-curricular activities.
Youth Development Professional
Boys And Girls Club Of South San Francisco
South San Francisco, CA
11.2001 - 11.2010
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Offered tutoring and mentoring to school-aged children in need of additional support.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Took part in sports, games, and movie nights with children.
- Worked directly with at-risk or youth offenders to improve life skills.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Implemented variety of fun and recreational activities for residents.
- Maintained accurate documentation of youth progress in line with reporting requirements.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Wrote reports for family and caregivers, documenting progress, challenges, and therapy milestones.
Volunteer
Mary’s Place
Seattle, WA
11.2015 - 11.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Guided troubled individuals to tools and resources necessary for healing.
- Provided administrative support to department leads to help organize events and fundraisers.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
Diploma - Basic
09.1997 - 07.2000
Skills
Social integration
Educational support
Activity Planning
Behavior modification
Behavior management techniques
Housekeeping
First Aid/CPR
Youth advocacy
Peer mentoring
Dependable and Responsible
Flexible and Adaptable
Excellent Communication
Interpersonal Communication
Training and Development
Timeline
Volunteer - Mary’s Place
11.2015 - 11.2016
Private Nanny - Tina Aries
2011.11 - Current
Youth Development Professional - Boys And Girls Club Of South San Francisco
11.2001 - 11.2010
South San Francisco High School - Diploma, Basic
09.1997 - 07.2000