Monique MacGregor
Procurement and Administrative Assistant
Seminole,FL
Overview
23
23
years of professional experience
1
1
Certification
Work History
Procurement Assistant
Saint Petersburg Housing Authority
10.2021 - Current
- Updates and monitors Purchase Order recurring register.
- Tracks expiring contracts.
- Tracks e-procurement and bid/proposal process.
- Checks and reviews market sources and vendors to ensure the most cost-effective and competitive pricing for purchasing commodities.
- Assists in preparing, soliciting, reviewing, and finalizing quotes, invitations to bid, and requests for proposals from vendors.
- Submits advertising and notifications of bids to newspapers, bid rooms, businesses, and vendors as appropriate.
- Receives, reviews, and determines compliance with requirements of bids and purchases to ensure continued compliance with contracted vendors, and provides direction accordingly.
- Review bids, contracts, and related documentation to verify accuracy and completeness.
- Generates and files departmental-related reports or documents relating to the department's purchasing functions.
- Maintains up-to-date vendor relationships and customer service with vendors and end-users.
- Generally maintains current knowledge trends and developments regarding governmental purchasing procedures, regulatory changes, and new technologies.
- Maintains files and scans (bids and contracts) documents.
- Performs other related purchasing duties as may be assigned to assist the Director of Procurement in the daily operations and functions of the Authority.
- Acts as backup to the receptionist for lunch and sick leave.
Permitting with receptionist and administrative assistant duties
Roll-A-Way Storm and Security Shutters
10.2019 - 10.2021
- Provided support to sales staff in creating proposals for new shutters.
- Collected data, analyzed competitive shutter companies, and reviewed sales statistics for sales and revenue purposes.
- Provided customer service to customers who called in for parts or service.
- Scheduled any services needed.
- Ran 6 crews of installers, set up paperwork, stocked all vans, and routine paperwork for daily installs.
- Did all permitting for shutter jobs, and dealt with every county in Florida.
- Knowledge of state codes, red tag violation fees, wind mitigation testing, and all electrical and building final scheduling.
Administrative Assistant/Receptionist with Permitting & collection duties
Rollshield
10.2018 - 10.2019
- Ran and collected data on delinquent customers via Excel for the owner.
- Collected delinquent customer accounts, issued 10-day demand letters, and submitted penalty accounts to the company lawyer for pending legal actions.
- Provided customer service answers regarding hurricane products, minor technical answers on technical issues, and customer accounts.
- Provided help in permitting upcoming jobs, NOC, and scheduled inspectors to finalize the pass and close of a job.
- Answered 8 phone lines.
- Ran mail, picked up packages when needed as well as lunch.
Executive Administrative Assistant
MacDill AFB (Thru Mindleaf Technologies, contract position)
03.2016 - 09.2017
- Collected, obtained & ran data daily for DoD daily ending reports.
- Compiled and created PowerPoint slides for weekly, monthly, and Head Chair meetings.
- Analyzed data and provided reports for MacDill AFB flying trends, and AFB mobility expenditure trend reports.
- Followed AFB trends, and tracked long and short-term tendencies via Microsoft Excel spreadsheet reports.
- Acted as a Liaison between contractors and Recruiters, scheduling interview times and base clearance.
- Managed 6 Colonels calendar appointments via Outlook, scheduled all meetings (monthly, bi-monthly, half year/reoccurring,) and set up all personal interviews via calendar compilation/shared access and email correspondence support.
- Charted and Chaired two meetings three times a month with complete PowerPoint slides and Excel workup files, took meeting minutes, ran attendee lists, and posted updates on AFB protocol MDG's website
- Managed MacDill AFB Share Pointe portal and website, updates on documents, managed documents, ensured slides, past presentation material, general notes, and memorandums were managed as well as correct placement for all 6 Colonel's work placed in the appropriate folders and cite management groupings
- Proofread and edited all documents for the 6th Command, NEF Minutes, ProStaff Minutes general documents, and Memorandums.
- Created general documents, letters, Prostaff, ECOM & DoD meeting minutes, Dual military letters, Memorandums, Committee Function Review Lists, Minute Reviews for other staff members, Medical Management Function, Agenda (MMF), and records training requests.
- Took all calls, direct callers to the appropriate person, and took messages via email or written.
Risk Management Assistant
Wellcare Health Plans, Inc
08.2015 - 01.2016
- Assess and identify potential patient problems with the provider's office for the end-of-the-year Wellness Checks and appointment agenda screenings required by Wellcare guidelines.
- Identify and resolve patient problems through Tricare and Ulta, incorrect billing, and correction of addresses, provide dates and times of open doctor's appointments, scheduled patient appointments, and in-network doctors' information.
- Maintained appropriate doctor/provider and insurance codes for billing in the CCPAA database and Tricare.
- Microsoft Excel spreadsheet maintenance for cost balance for office as well as management.
- Microsoft letter preparation with mail merges.
- Microsoft Outlook chart submission of emails, uploading, dividing, and sending the converted files to the appropriate medical coder for further billing.
- Scheduled all conference rooms, arranged conference lunches, and managed scheduling via Outlook.
- Answered a ten-line phone system.
Administrative Assistant/Receptionist
Reliance Consulting, LLC
01.2015 - 05.2015
- Answered a five-line phone system, directing callers to the appropriate CPA or payroll clerk.
- Prepared tax packages for clients and businesses for pick up or shipment
- Maintained Cloud 8 system with updated client information, and current tax information for quarterly or monthly reporting.
- Acted as a backup to accounts receivable and payable, received payments, and posted to the cloud system.
- Provided customer service to clients with questions regarding tax forms, specific IRS addresses for payment, and letters of extension for business or personal taxes.
- Maintained company calendar for the president and vice president, scheduled meetings via Outlook, and arranged lunches.
- Handled all shipping and receiving via UPS, FedEx, or regular mail,and ordered all supplies for the office.
Medical Coder
McKesson
09.2014 - 01.2015
- Doctor coding and referral insurance coding (Tricare and Ulta), scan all documents for five large Tampa hospitals and four surgery centers.
- Create and merge day-end reports from the hospitals and surgery centers to the McKesson portal for same-day payment processing.
- Verify all doctor certificates, authentication codes, and bar reform codes.
Administrative Assistant
Disabled American Veterans National Office
12.2011 - 08.2013
- Answering 4 incoming phone lines, greeting veterans, answering any questions about hearings, and fees that apply for lifetime memberships to the DAV, and creating spreadsheets for management on Veteran related topics.
- Create mail merges, create spreadsheets in Excel to track daily incoming mail, Walk-ins, and hearings, spreadsheet data entry for all incoming faxes, keeping track of all web inquiries via email and Facebook leads.
- Scheduling of conference rooms for meetings, conventions, and corporate meetings.
Administrative Assistant
REA Elektronik
02.2011 - 07.2011
- Answered 6 incoming phone lines, greeted customers and answered product-related questions and technical help.
- Microsoft Excel data entry and updating of web leads for sales, and management. Creating spreadsheets for meetings or presentations.
- Create sales orders, and purchase orders, enter bills, and light accounts payable in Peachtree.
- Tracking customer orders via UPS, FedEx, Yellow Freight, and Dawes.
- Knowledge of BOL & proper coding.
- Scheduling of conference rooms for meetings, and conference calls via Skype or Video.
- Arranged business lunches, flight, hotel, and vehicle accommodations for all management. Sales staff and out-of-town guests.
Receptionist
Wayside Farm Nursing & Rehabilitation Center
12.2009 - 02.2011
- Answer 8 incoming phone lines for 2 nursing facilities, and make outgoing phone calls for staff and residents.
- Schedule doctors' appointments.
- Record all nursing "in-services," i.e., patient treatments, accident reports, and nursing procedures.
- Microsoft Excel data entry and updating of patient/resident food charts, room assignments, and personal records.
- Label all residents' clothing, by hand, then enter it into Microsoft Excel Clothing Records Database.
- Open and distribute all staff and patient mail.
- Faxing, filing, record-keeping.
Executive Administrative Assistant
Pro Bake Incorporated
01.2003 - 04.2009
- Offer sales support to domestic and international clients, and interpret for Italian customers when necessary.
- Answer 8-line phone system, greet customers, and answer technical questions.
- Manage order entry for international and domestic sales, and maintain a substantial paper-based filing system.
- Track and complete data entry, mail order entry, and provide general office help as needed.
- Provide quotes and shipment support for YRC, Roadway, Alpha Freight, UPS; domestic and international shipments.
- Book domestic and international travel and lodging for executives and sales staff.
- Assisted Pro Bake team at the Retailers Bakers Association (RBA) Show in Orlando, Florida 2008.
- Responsible for daily deposits and light bookkeeping (SBT Pro Series).
Education
Bachelor of Fine Arts - Theater & Vocal Performance
Baldwin-Wallace College
Berea, OHHigh school diploma or GED - undefined
Bachelor of Fine Arts - Theater & Vocal Performance
Wright State University
Dayton, OH12.1996
Skills
- Organizational skills
- Grammar Experience
- Computer skills
- Microsoft Word (10 years)
- Writing skills
- Clerical experience
- Powerpoint (4 years)
- Medical administrative support
- Marketing
- Data Analysis (4 years)
- Javascript (5 years)
- QuickBooks (3 years)
- MDGI (Government documents that I know how to prepare) (2 years)
- Analysis skills (5 years)
- Editing (4 years)
- Medical Billing (3 years)
- Employee Relations (2 years)
- Public relations
- Civil engineering
- Excel (7 years)
- Time Management
- Call center
- Cooking
- Payroll
- Tricare (4 years)
- Multitasking (10 years)
- Proofreading
- Event Planning (2 years)
- Conflict Resolution (6 years)
- Permitting
- Hiring (4 years)
- Multi-line phone systems
- Microsoft Outlook (10 years)
- Hotel experience
- Hospitality
- Bookkeeping
- Medical terminology (3 years)
- Google Suite
- Public speaking
- Human Resources (2 years)
- Documentation (3 years)
- Outlook
- Order entry
- Ulta (4 years)
- Patient interaction
- Scheduling
- English
- Government Relations (4 years)
- OSHA
- Appointment scheduling
- Medical Records (4 years)
- Filing
- DoD Experience
- Microsoft Excel
- Freshbooks
- Communication skills
- Microsoft Office (10 years)
- B2B
- Data entry (10 years)
- Transcription
- Office Management (2 years)
- Forklift
- Pulmonology
- OPR (Government documents that I know how to do) (4 years)
- Customer service (10 years)
- Workday
- Phone etiquette
- Administrative experience
- Front desk
- Property management
- Accounts payable
- Guest services
- Citrix
- Presentation skills
- Administrative Assistant
- Database Management (7 years)
- Receptionist
- Billing
- HIPAA
- Office experience
- Linux
- Sharepoint (5 years)
- Networking (4 years)
- Computer literacy
- Leadership (4 years)
- Java (5 years)
- Windows (10 years)
- Clerical
- Facebook research/building profiles/business set up pages (4 years)
- Order tracking
- Vendor evaluation
- Purchase orders
- Invoice preparation
- Strategic sourcing
- Supplier relationship management
- Budget planning
- Invoice verification
- Purchase order processing
- Item research
- Negotiation
- Inventory management
- Product sourcing
- Vendor relationship management
- Data organization
- New vendor setup
- Cost control
Certification
- Guard Card
- Driver's License
- Confidential Clearance
- CPR Certification
- Professional In Human Resources
- Certified Notary Public
Languages
Spanish
Timeline
Procurement Assistant
Saint Petersburg Housing Authority
10.2021 - Current
Permitting with receptionist and administrative assistant duties
Roll-A-Way Storm and Security Shutters
10.2019 - 10.2021
Administrative Assistant/Receptionist with Permitting & collection duties
Rollshield
10.2018 - 10.2019
Executive Administrative Assistant
MacDill AFB (Thru Mindleaf Technologies, contract position)
03.2016 - 09.2017
Risk Management Assistant
Wellcare Health Plans, Inc
08.2015 - 01.2016
Administrative Assistant/Receptionist
Reliance Consulting, LLC
01.2015 - 05.2015
Medical Coder
McKesson
09.2014 - 01.2015
Administrative Assistant
Disabled American Veterans National Office
12.2011 - 08.2013
Administrative Assistant
REA Elektronik
02.2011 - 07.2011
Receptionist
Wayside Farm Nursing & Rehabilitation Center
12.2009 - 02.2011
Executive Administrative Assistant
Pro Bake Incorporated
01.2003 - 04.2009
High school diploma or GED - undefined
Bachelor of Fine Arts - Theater & Vocal Performance
Wright State University
Bachelor of Fine Arts - Theater & Vocal Performance
Baldwin-Wallace College