Monique Mackell, LMSW
Licensed Master Social Worker
Glen Burnie,MD
Summary
Skilled Social Worker adept in crisis intervention and community-based case management. Demonstrated success in enhancing patient outcomes through collaborative, solution-based interventions and critical thinking. Excelled in reducing symptoms of anxiety and depression, showcasing strong empathy and effective multidisciplinary team collaboration.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
Mental Health Therapist
Thrive Behavioral Health
09.2022 - Current
- Established strong rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity.
- Enhanced patient outcomes by developing personalized treatment plans tailored to individual mental health conditions.
- Facilitated family therapy sessions to support communication, boundary setting, and healthy relationships among family members affected by mental health issues.
- Reduced client symptoms of anxiety and depression with cognitive behavioral therapy techniques, mindfulness exercises, and psychodynamic approaches.
- Provided crisis intervention services to clients experiencing acute mental health distress, ensuring safety and stabilization.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status via Credible EHR
Mobile Crisis Team Clinician 2
Anne Arundel County Mental Health Agency
10.2021 - 10.2022
- Worked collaboratively as part of a two-member team to provide acute crisis response as well as critical case management to prevent crises from occurring and to help stabilize clients
- Assessed risk to client, loved ones, or general public through established evaluation procedures
- Developed individualized treatment plans addressing specific needs of clients in crisis situations.
- Collaborated with law enforcement personnel during psychiatric emergencies to de-escalate volatile situations while ensuring the safety of all parties involved.
Social Worker II
Department of Social Services
09.2019 - Current
- Improved child safety by conducting thorough investigations of alleged abuse and neglect allegations for over 200 families.
- Enhanced family functioning by providing education on positive parenting strategies, child development, and available community resources.
- Provided critical support during crisis situations involving child abuse or neglect allegations, offering immediate assistance to both children and caregivers.
- Expedited case resolutions through diligent documentation, timely report submissions, and effective time management skills.
- Collaborated with multidisciplinary teams for comprehensive case management and optimal outcomes.
Education
Master of Social Work - Social Work
University of Maryland - Baltimore
Baltimore, MD 01.2015 - 08.2019
Bachelor of Social Work - Social Work
Salisbury University
Salisbury, MD 08.2004 - 12.2008
Skills
- Crisis Intervention
- Community Based-Case Management
- Clinical documentation and record keeping
- Structured Decision Making (SDM) tools knowledge
- Solution-based interventions
- Multidisciplinary team collaboration
- Critical Thinking
- Safety PLanning
- Safety & Risk Assessments
- Conflict Resolution
Timeline
Mental Health Therapist
Thrive Behavioral Health
09.2022 - Current
Mobile Crisis Team Clinician 2
Anne Arundel County Mental Health Agency
10.2021 - 10.2022
Social Worker II
Department of Social Services
09.2019 - Current
Master of Social Work - Social Work
University of Maryland - Baltimore
01.2015 - 08.2019
Bachelor of Social Work - Social Work
Salisbury University
08.2004 - 12.2008
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