Monique Magee

Lead transformation initiatives with state and philanthropic partners to strengthen human service systems and workforce capacity.

• Partnered with state agencies on multi-year systems reform, family strengthening strategies, and culturally responsive workforce development utilizing coaching strategies.
• Supported large-scale projects with federal and philanthropic backing, focusing on innovation, racial equity, and impact.
• Facilitated learning collaboratives to drive cross-functional alignment and performance outcomes.

Directed policy, operations, and workforce initiatives across child welfare, TANF, and juvenile justice systems.

• Oversaw policy adherence, equity-centered service delivery, and supervisory leadership across child welfare, TANF, juvenile justice, and intake in multiple counties across the state of Michigan.
• Set measurable goals to reduce disparities in care, improve permanency outcomes, and enhance workforce accountability.
• Implemented change-management plans aligning frontline practice with policy reform and organizational learning.
• Led multi-disciplinary teams of supervisors and program leads, embedding data-driven decision-making into daily operations.

Led a dynamic initiative encompassing diverse human resource functions, benefiting over 100 employees. This multifaceted role touched every aspect of employee well-being, from recruitment and training to fostering a positive workplace culture.

• Managing human resource functions, including staffing, training, employee relations, recognition programs, benefits, and initiatives
• Serving as the point of contact for managers and employees regarding the interpretation of benefits, departmental and corporate policies
• Maintaining all personnel files and following company requirements for record-keeping, assuring accuracy, compliance, and confidentiality
• Addressing job-related issues and performance improvement and consulted on salary increases and performance reviews
• Reestablished a mentoring program, which helped to improve employee retention and increase job satisfaction

Spearheaded a dynamic training program that significantly enhanced the knowledge and capabilities of the Department of Human Services (DHS) line and private agency staff.

• Designing and conducting classroom training for DHS line and private agency staff in accordance with state policy and federal regulations
• Providing staff with the skills and knowledge to perform their jobs and translating theory into practice to align with the agency’s policy federal and state law
• Acting as the lead trainer responsible for supporting new trainees through mentoring, observation, and feedback through formal evaluation processes
• Responsible for developing assessment techniques and evaluating programs such as staff development and training to make recommendations for improvement.
• Responsible for co-developing and co-training a segment to improve workplace safety injunction with the Governor’s Task Force to over 1,000 service workers statewide.