Summary
Overview
Work History
Education
Skills
Timeline
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Monique Manning

Monique Manning

Evansville,IN

Summary

Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation. Hardworking Front end assistant manager skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in all environments. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

15
15
years of professional experience

Work History

Produce Clerk

The Fresh Market
Evansville, IN
11.2017 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Prepped fresh produce all day for the produce wall.
  • Tagged and priced product for the floor.

Bakery Clerk

The Fresh Market
Evansville, IN
11.2017 - Current
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Baked on a daily basis

Front End Assistant

The Fresh Market
Evansville, IN
10.2017 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

High School Diploma -

Princeton Community High School
Princeton, IN
05.2009

Skills

  • Price Checking
  • Quality Inspections
  • Inventory Counts
  • Customer Needs Assessments
  • Packaging and Labeling
  • Safe Food Handling
  • Light Housekeeping
  • Product Rotations
  • Platter and Tray Preparation
  • Shrinkage Control
  • Baking
  • Cash control
  • Money ordering for store

Timeline

Produce Clerk

The Fresh Market
11.2017 - Current

Bakery Clerk

The Fresh Market
11.2017 - Current

Front End Assistant

The Fresh Market
10.2017 - Current

High School Diploma -

Princeton Community High School

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Monique Manning