Monique Mariscal
Woodland,CA
Summary
I possess a strong work ethic characterized by effective leadership and team management skills. My experience at the Woodland Police Department honed my ability to manage a team by myself, while my role as a supervisor at Starbucks enhanced my skills in team coordination and customer service. Together, these experiences have equipped me to foster a collaborative environment and drive team success.
Overview
6
6
years of professional experience
Work History
Finance Clerk
City of Woodland
03.2024 - Current
- Provided excellent customer service when addressing inquiries related to billing or account issues, resolving disputes efficiently and professionally.
- Collaborated with colleagues to resolve any discrepancies in financial records or reports.
- Managed accounts payable and receivable, ensuring all transactions were recorded accurately and on time.
Crime Prevention Specialist
Woodland Police Department
01.2023 - 03.2024
- Participated in community events as a representative of the police department, promoting transparency and positive relationships between law enforcement and citizens.
- Developed strong relationships with local businesses, promoting community engagement by putting events together such as "Coffee with a Cop"
- Managed te volunteer program by recruiting, conducting interviews, performing background checks, and facilitating orientation for new volunteers. All while conducting monthly group meetings and one-on-ones.
Shift Supervisor
Starbucks Coffee
12.2018 - 02.2024
- Enforced company policies and regulations with employees throughout my shift.
- Ensured smooth operations during peak hours by putting baristas in there strongest positions all while making sure they were following standard.
- Maintained clean and well-organized production areas to avoid violations by utilizing "clean, safe & ready" cards
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Barista Shift Supervisor
Dutch Bros Coffee
04.2018 - 12.2018
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Education
Bachelor of Arts - Mass Communicaton And Media Studies
Arizona State University
Tempe, AZ12.2023
Associate of Arts - Business Administration
Woodland Community College
Woodland, CA05.2020
Skills
Team Leadership
Time Management
Verbal and written communication
Problem-Solving
Staff Management
Strategic Planning
Timeline
Finance Clerk
City of Woodland
03.2024 - Current
Crime Prevention Specialist
Woodland Police Department
01.2023 - 03.2024
Shift Supervisor
Starbucks Coffee
12.2018 - 02.2024
Barista Shift Supervisor
Dutch Bros Coffee
04.2018 - 12.2018
Bachelor of Arts - Mass Communicaton And Media Studies
Arizona State University
Associate of Arts - Business Administration
Woodland Community College
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