Monique Martinez
Aurora,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Retail Merchandiser
Hallmark Marketing Company
10.2018 - Current
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked designated items on shelves, end caps and displays.
- Arranged consistent fixtures in 30+ locations by following established planograms.
Order Picker
Core-mark Holding Company
02.2015 - 08.2015
- Maintained safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Collaborated with team members to complete timely orders and avoid delays.
- Upheld quality standards by inspecting products during order picking process, ensuring only undamaged items reach customers.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Account Representative
Manheim Denver Auto Auction
05.1998 - 03.2015
- Input data into spreadsheets and databases.
- Completed clerical tasks such as filing, copying
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized and detail-oriented with strong work ethic.
- Attended monthly sales meetings and quarterly sales trainings.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Recorded accurate and efficient records in customer database.
- Generated and distributed monthly customer statements.
- Streamlined account management processes for improved operational efficiency.
- Collaborated with other departments to address customer needs and service requests.
- Responded to customer inquiries and provided detailed account information.
Education
Associate of Arts - Massage Therapy
Heritage Collage
Denver, Co06.2001
High School Diploma -
Hinkley High School
Aurora, CO05.1998
Skills
- Inventory Monitoring
- Order documentation
- Attention to Detail
- Product Organization
- Motivated Team Player
- Dependable and reliable
- Customer Service
- Retail Merchandising
Timeline
Retail Merchandiser
Hallmark Marketing Company
10.2018 - Current
Order Picker
Core-mark Holding Company
02.2015 - 08.2015
Account Representative
Manheim Denver Auto Auction
05.1998 - 03.2015
Associate of Arts - Massage Therapy
Heritage Collage
High School Diploma -
Hinkley High School
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