Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Martinez

Aurora,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Retail Merchandiser

Hallmark Marketing Company
PO Box 419586 Mail Drop 321
10.2018 - Current
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked designated items on shelves, end caps and displays.
  • Arranged consistent fixtures in 30+ locations by following established planograms.

Order Picker

Core-mark Holding Company
3797 N Windsor Dr, Aurora, Co 80011
02.2015 - 08.2015
  • Maintained safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Upheld quality standards by inspecting products during order picking process, ensuring only undamaged items reach customers.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Account Representative

Manheim Denver Auto Auction
17500 E 32nd Ave, Aurora, Co 80011
05.1998 - 03.2015
  • Input data into spreadsheets and databases.
  • Completed clerical tasks such as filing, copying
  • Interacted with customers by phone, email, or in-person to provide information.
  • Collaborated with various departments to complete assigned tasks.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Organized and detail-oriented with strong work ethic.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Recorded accurate and efficient records in customer database.
  • Generated and distributed monthly customer statements.
  • Streamlined account management processes for improved operational efficiency.
  • Collaborated with other departments to address customer needs and service requests.
  • Responded to customer inquiries and provided detailed account information.

Education

Associate of Arts - Massage Therapy

Heritage Collage
Denver, Co
06.2001

High School Diploma -

Hinkley High School
Aurora, CO
05.1998

Skills

  • Inventory Monitoring
  • Order documentation
  • Attention to Detail
  • Product Organization
  • Motivated Team Player
  • Dependable and reliable
  • Customer Service
  • Retail Merchandising

Timeline

Retail Merchandiser

Hallmark Marketing Company
10.2018 - Current

Order Picker

Core-mark Holding Company
02.2015 - 08.2015

Account Representative

Manheim Denver Auto Auction
05.1998 - 03.2015

Associate of Arts - Massage Therapy

Heritage Collage

High School Diploma -

Hinkley High School
Monique Martinez