Monique Miller
Santa Ana,CA
Summary
Motivated waitress/bartender with engaging personality and a passionate approach. Upbeat, friendly and anticipating customer needs to provided the most enjoyable dining experiences. I love to make people happy. Searching for a great company that offers the opportunity to grow both professionally and personally.
Overview
8
8
years of professional experience
Work History
Waitress/Bartender
Zov's Bistro
05.2022 - 05.2023
- Built relationships with guests to cater to individual preferences.
- Provided excellent service while managing both front and back of house needs.
- Prepared custom alcoholic, non-alcoholic, and specialty latte beverages for guests in a timely accurate manner.
- Ensure dietary restrictions of guests were followed, guiding them to choices that met their nutritional needs.
Waitress/Bartender
Jalisco Cantina
03.2018 - 04.2020
- Invited guests in with a warm friendly welcoming, stayed very attentive in smaller intimate restaurant setting.
- Memorized a 16-item drink menu and with great knowledge sold more top shelf cocktails, leading daily alcohol sales by 10%.
- Utilized wide range of fresh ingredients making each cocktail from scratch.
- Stayed up to date with frequently changing drink and food menus.
Hostess
Casa De Bandini
06.2016 - 06.2018
- Greeted each guest warmly upon arrival and provided friendly and positive presence throughout dining experience.
- Ran front desk with great communication and conflict skills, continued to be friendly and polite in any situation.
- Managed two hour dinner waits for a floor plan with over a hundred tables, assuring to give accurate wait times
- Assisted in to-go orders and catering orders, effectively communicating with guest and kitchen staff regarding allergies and any other special needs.
Hostess/Barback
Davina's Cabo Grill
05.2015 - 08.2017
- Delivered exceptional service in fast pace two-story restaurant, frequently checking in on guests to assure happiness.
- Always kept a positive attitude making guests satisfaction the main priority, thriving in a fast pace happy hour.
- Worked as a great team player ensuring bar was stocked, glasses were cleaned and polished, and bartenders were taken care of.
- Assessed guests alcohol consumption and ensured intoxicated guests didn't exceeded their limits.
Education
Fashion Design
Palomar College
San Marcos, CASkills
- Food safety
- RBS certified
- POS Terminals
- Team building
- Upbeat&friendly
- Very attentive
- Problem solving
Timeline
Waitress/Bartender
Zov's Bistro
05.2022 - 05.2023
Waitress/Bartender
Jalisco Cantina
03.2018 - 04.2020
Hostess
Casa De Bandini
06.2016 - 06.2018
Hostess/Barback
Davina's Cabo Grill
05.2015 - 08.2017
Fashion Design
Palomar College