Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Monique Miller

North Port,FL

Summary

Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.

Overview

15
15
years of professional experience

Work History

Career Coordinator/Employment Coach

Sarasota County School Board
Sarasota, FL
07.2022 - Current
  • Created marketing materials to promote career services programs and resources.
  • Facilitated workshops on topics such as interviewing techniques, networking, and personal branding.
  • Organized alumni networking events to help current students find employment after graduation.
  • Interviewed clients to obtain information about employment history, educational background, and career goals, identifying barriers to employment.
  • Conducted outreach activities within the communities served by the organization in order to raise awareness about the services offered.
  • Organized community events designed to bring together employers and potential candidates.
  • Researched relevant grants available for funding student internships, or additional programming initiatives.
  • Planned and conducted orientation programs and group conferences to promote the adjustment of individuals to new life experiences.
  • Provided guidance on creating resumes, cover letters, and other job search materials.
  • Conducted research on industry trends, labor markets, and emerging occupations.
  • Implemented best practices in career services through training sessions for faculty members.
  • Utilized social media platforms such as LinkedIn and Twitter to market events and resources offered by the office.
  • Managed the budget of the department including tracking expenses related to events and activities.
  • Led weekly seminars on topics such as job search techniques, personal branding, and salary negotiation.
  • Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Participated in public speaking engagements at schools, churches, civic organizations.
  • Cultivated relationships with local organizations to increase visibility in the community.
  • Developed and implemented community outreach strategies to increase awareness of programs and services.

Executive Director

La Petite Academy Inc.
North Port, FL
02.2021 - 07.2022
  • Recruited, hired, and trained employees on operations and performance expectations.
  • Monitored compliance with state, federal, and company regulations, standards, and requirements.
  • Hired, mentored, and monitored qualified childcare staff.
  • Demonstrated leadership by making improvements to work processes, and helping to train others.
  • Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
  • Trained, managed, and motivated employees to promote professional skill development.
  • Managed the school's social media accounts to promote a positive image to area families.
  • Resolved behavior issues and conflicts among participants, facilitating productive conversations, and developing an atmosphere of mutual respect.
  • Managed operations budgeting, accounts payable, accounts receivable, and payroll.
  • Created and implemented marketing and advertising strategies to support revenue goals, and promote strategic growth.
  • Secured funding from public and private sources through grant writing activities or other fundraising efforts.
  • Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
  • Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.

Regional Coordinator

Children's First
Sarasota, FL
08.2015 - 01.2021
  • Entered sales and account updates in the computer system.
  • Handled bookkeeping and processed accounts payable.
  • Communicated with vendors to gather price quotes, and manage orders.
  • Coordinated workflow through communication with clerical staff and management.
  • Participated in training sessions regarding products and services.
  • Supervised clerical staff, guiding and mentoring them throughout their daily tasks.
  • Resolved behavior issues and conflicts among participants, facilitating productive conversations, and developing an atmosphere of mutual respect.
  • Maintained state licensing and code details, performing routine assessments to verify compliance.
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality, and timely delivery.
  • Demonstrated leadership by making improvements to work processes, and helping to train others.
  • Managed the recruitment process for new hires in the region, including interviewing potential candidates.
  • Created reports for senior management highlighting key metrics such as sales volumes, customer growth, and profitability.
  • Resolved customer complaints efficiently by providing effective solutions within established timelines.
  • Maintained accurate records of regional financial transactions such as invoices, contracts, payments.

Case Management Specialist

The Florida Center for Early Development
Sarasota, FL
08.2010 - 07.2015
  • Cooperated with local service providers, outreach workers, case managers, and collaborative agencies to facilitate services for members.
  • Participated in case conferences with a multi-disciplinary team to discuss client care planning and progression.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Maintained logs and electronic client records, following department and agency policies, for effective monitoring.
  • Administered initial and regular psychosocial assessments to develop and implement individualized service plans.
  • Provided case management services, including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.
  • Developed trusting relationships with social services, health care providers, and governmental agencies.
  • Interviewed clients to highlight needs and develop personalized health care plans.
  • Submitted emergency financial assistance applications and supporting documentation for eligible clients.
  • Ensured that all required paperwork is completed accurately and submitted timely.
  • Provided emotional support and encouragement during difficult times.
  • Assessed risk factors associated with each case in order to create an effective safety plan.
  • Evaluated effectiveness of interventions by tracking outcomes of cases managed.

Education

Associate of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
06-2026

Associate of Arts - General Studies

Warren County Community College
Washington, NJ
06.2005

Florida Director Credential - Director Credential

National Institute Of Child Care Management
02.2002

Early Childhood Special Education - National CDA

Ellis University
Villa Park, IL
01.2000

High School Diploma -

Glades Central High School
Belle Glade, FL
06.1998

Some College (No Degree) - HHA, PCA, CNA Nursing Education

Academy For Nursing And Health
West Palm Beach, FL

Skills

  • Crisis management
  • Regulatory compliance
  • Customer service
  • Project management
  • First aid and CPR certified
  • Behavior modification
  • Account management
  • Customer relationship management
  • Account reconciliation
  • Staff training and motivation
  • Excellent communication skills
  • Exceptional organizational skills
  • Community outreach
  • Supervision and leadership
  • Client relations and retention
  • Budgeting and finance
  • Workforce management
  • Marketing savvy
  • Training and coaching
  • Advanced clerical knowledge
  • Filing and data archiving
  • Microsoft Excel certified
  • Strong problem solver
  • People skills
  • Microsoft Office
  • Outreach initiatives
  • Community partnerships
  • Career advising
  • Staff supervision
  • Time management
  • Professional development
  • Team collaboration
  • Multitasking abilities
  • Recruitment participation
  • Student records management
  • Soft skills training
  • Career pathways exploration
  • Interview coaching
  • Labor market analysis
  • Time management abilities
  • Multitasking
  • Excellent communication
  • Professional demeanor
  • Event planning
  • Employee training
  • Payroll processing
  • Employee retention strategies
  • Unemployment claims handling
  • Staff scheduling
  • Employment law
  • Background checks coordination
  • Workers' compensation management
  • Onboarding and orientation
  • HR policies development

Education

true

Timeline

Career Coordinator/Employment Coach

Sarasota County School Board
07.2022 - Current

Executive Director

La Petite Academy Inc.
02.2021 - 07.2022

Regional Coordinator

Children's First
08.2015 - 01.2021

Case Management Specialist

The Florida Center for Early Development
08.2010 - 07.2015

Associate of Science - Business Administration And Management

Western Governors University

Associate of Arts - General Studies

Warren County Community College

Florida Director Credential - Director Credential

National Institute Of Child Care Management

Early Childhood Special Education - National CDA

Ellis University

High School Diploma -

Glades Central High School

Some College (No Degree) - HHA, PCA, CNA Nursing Education

Academy For Nursing And Health

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