Summary
Overview
Work History
Education
Skills
Timeline
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Monique Moreno

Parker,CO

Summary

Dynamic Bud Tender with extensive experience at Star Buds, excelling in customer engagement and product education. Recognized for exceptional interpersonal skills and a commitment to fostering a welcoming environment, leading to increased repeat business. Proficient in cash management and inventory practices, consistently going above and beyond to enhance the customer experience.

Overview

2026
2026
years of professional experience

Work History

Bud Tender

Star Buds
08.2020 - Current
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Educated patrons on cannabis strains and effects to facilitate informed decisions.
  • Maintained cleanliness and organization of dispensary to enhance customer satisfaction.
  • Processed transactions accurately and efficiently at point-of-sale system.
  • Actively learned about inventory management practices to support stock replenishment efforts.
  • Collaborated with team members to create a welcoming environment for all visitors.
  • Implemented effective communication skills to address customer inquiries and concerns promptly.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Restocked supplies and arranged displays.
  • Weighed, prepared and packaged different types of products.
  • Managed high volume of cash with Number% accuracy rate.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.

Assistant Mgr

Einstien Bros Bagels
2014 - 2018
  • Coordinated daily operations to ensure efficient workflow and adherence to company policies.
  • Assisted in training new staff members on operational procedures and best practices.
  • Implemented process improvements, enhancing team productivity and service quality.
  • Managed inventory levels, ensuring timely stock replenishment and accuracy in records.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Technician

ProTech Building Services
2008 - 2014
  • Conducted routine maintenance and troubleshooting on various equipment to ensure optimal performance.
  • Collaborated with team members to streamline processes, enhancing operational efficiency across departments.
  • Implemented safety protocols, reducing workplace accidents and promoting a culture of safety compliance.
  • Trained junior technicians in equipment handling and maintenance best practices to improve team competency.
  • Installed refrigeration motors.

Education

High School Diploma -

Archabold High
Archbold, OH
05.2006

Skills

    I can multitask on any day

    I go above and beyond what’s needed or asked

    I have an open schedule morning to close

    I’m very respectful to Managment and fellow employees

    I can communicate well with customers Give recommendations and thoughts Try to make each customer feel good and enjoy the time at store

Timeline

Bud Tender

Star Buds
08.2020 - Current

Assistant Mgr

Einstien Bros Bagels
2014 - 2018

Technician

ProTech Building Services
2008 - 2014

High School Diploma -

Archabold High

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Monique Moreno