Monique Morrow
Tooele,UT
Summary
A dedicated and skilled healthcare administrative professional with over 10 years of experience in medical administration, coordination, and support. Proven ability to manage multiple tasks efficiently, create training protocols, and oversee critical processes. Adept at using Microsoft Office Suite and experienced in handling complex scheduling and administrative tasks.
Overview
14
14
years of professional experience
Work History
Cardiovascular Administrative Services Coordinator
University of Utah Hospitals and Clinics
Salt Lake City, UT
09.2020 - Current
- Created training protocol for Administrative Assistants
- Organized leadership meetings, including meeting agendas and minutes
- Managed contract entry and review
- Handled capital requests, purchase orders, and payment approvals
- Provided documentation for departmental audits
- Created surveys and implemented process changes
- Oversaw MA Clinical Ladder applications and review process
- Coordinated American Heart Association events.
Cardiovascular Center Administrative Assistant
University of Utah Hospitals and Clinics
Salt Lake City, UT
08.2019 - Current
- Reported payroll for 100+ employees
- Managed staff vacation and scheduling requests
- Organized staff meetings and educational sessions
- Arranged travel for job candidates
- Conducted onboarding for new employees, students, and affiliates
- Entered and reviewed contracts
- Managed capital purchase orders, facility, and invoicing requests
- Ordered medical and office supplies
- Built Press Ganey reports.
General Surgery Medical Administration/Prisoner Coordinator
University of Utah Hospitals and Clinics
South Jordan, UT
10.2012 - 08.2019
- Expert in Microsoft Word, Excel, and PowerPoint
- Created tracking tools and projections in Excel
- Handled multiple office tasks including scheduling, work orders, and employee requests
- Answered phones, triaged calls, scanned documents, and processed records requests
- Ordered supplies for multiple areas
- Scheduled and coordinated State of Utah inmate appointments, including security arrangements and process flows
- Hazardous Communications Coordinator
- BLS certification.
Medical Assistant/Office Support
Pioneer Comprehensive Medical
Draper, UT
03.2010 - 10.2012
- Interacted with patients from diverse cultures and backgrounds
- Performed phlebotomy, administered IVs and injections
- Communicated effectively with doctors and staff
- Demonstrated knowledge of medical terminology and HIPAA laws
- Conducted X-rays, EKGs, spirometry tests, diabetic foot exams, and various in-office procedures.
Education
Masters of Science in Industrial-Organizational Psychology -
University of Phoenix
04.2024
Bachelor of Science in Healthcare Administration -
University of Phoenix
07.2020
Medical Assisting Program -
Everest College
02.2010
Skills
- Leadership
- Organizational Skills
- Analytical Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Medical Terminology
- HIPAA Compliance
- Process Improvement
- Document Preparation
- Report Generation
- Expense Tracking
- Team Collaboration
- Correspondence Management
- Presentation Preparation
- Report Analysis
- Employee Records Management
- Employee Development
- Report Development
Associations
The National Society of Leadership and Success
References
References available upon request.
Timeline
Cardiovascular Administrative Services Coordinator
University of Utah Hospitals and Clinics
09.2020 - Current
Cardiovascular Center Administrative Assistant
University of Utah Hospitals and Clinics
08.2019 - Current
General Surgery Medical Administration/Prisoner Coordinator
University of Utah Hospitals and Clinics
10.2012 - 08.2019
Medical Assistant/Office Support
Pioneer Comprehensive Medical
03.2010 - 10.2012
Masters of Science in Industrial-Organizational Psychology -
University of Phoenix
Bachelor of Science in Healthcare Administration -
University of Phoenix
Medical Assisting Program -
Everest College