Monique Moses
Miami
Summary
Motivated and responsible professional seeking a position with Miami-Dade School Board Police. Bringing strong communication skills, the ability to remain calm under pressure, and a commitment to safety, security, and serving the community. Eager to pursue law enforcement training and meet all certification requirements.
Flexible hard worker ready to learn and contribute to team success.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Self employed Cosmetologist
Hair Magic by Moe
Miami
01.2014 - Current
- Maintained professionalism and strong client relationships
- Managed daily operations independently
- Ensured clean, safe, and controlled work environment
- Consulted with clients to determine desired hairstyles and treatments.
- Educated clients on hair care techniques and product usage.
- Stayed updated on industry trends and new techniques through ongoing training.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Developed a loyal client base through excellent customer service.
- Managed appointments through scheduling software program.
- Advised clients on how to maintain their new hairstyles at home.
- Combed, brushed and sprayed hair or wigs to set style.
- Used curlers, rollers and curling irons to press and curl hair.
Cashier
Home Depot
Homestead
01.2012 - 01.2014
- Handled transactions accurately and followed procedures
- Worked efficiently in a fast-paced environment
- Maintained clean and organized cash register areas during shifts.
- Assisted customers with product inquiries and store navigation.
- Supported team members by training new cashiers on register operations.
- Managed returns and exchanges following store policies and procedures.
- Engaged with customers to provide excellent service and build rapport.
- Greeted customers and answered any questions they had about the store's products and services.
Preschool Teacher
His Loving Hands Christian Academy
Miami
01.2009 - 12.2011
- Supervised children and maintained a structured environment
- Ensured safety and enforced rules
- Facilitated daily classroom activities promoting social, emotional, and cognitive growth.
- Maintained a clean, safe, and nurturing classroom environment for all students.
- Mentored new teachers in curriculum implementation and classroom management practices.
- Taught children foundational skills in colors, shapes and letters.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Education
Diploma -
Robert Morgan Educational High School
Miami, FL 08.2005 - 01.2008
Skills
- Physical strength
- Friendly communication
- Client consultations
- Relationship building and management
- Product knowledge
- Decision-making
- Relationship building
- Scheduling appointments
- Clear communication
- Active listening
- Payment processing expertise
- Issue resolution
- Reflective listening
- Problem solving
- Team collaboration
- Client education
- Effective communication
- Time management
- Trend awareness
Timeline
Self employed Cosmetologist
Hair Magic by Moe
01.2014 - Current
Cashier
Home Depot
01.2012 - 01.2014
Preschool Teacher
His Loving Hands Christian Academy
01.2009 - 12.2011
Diploma -
Robert Morgan Educational High School
08.2005 - 01.2008