Monique Murry-Robinson
chicago,United States
Summary
Dynamic an dedicated cashier with a proven track record at Dunkin Donuts excelling in customer service and operational efficiency. Recognized for maintaing a balanced cash drawer and fostering customer loyalty through exceptional assistance and empathy. Commited to enhancing the customer experince while collaborating effectivley with team members during peak hours.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
8
8
years of professional experience
Work History
Cashier and Salesperson
Dunkin/Baskin Robbins
Chicago, United States
09.2019 - Current
- Processed customer transactions accurately and efficiently using POS systems
- Maintained clean and organized checkout area to promote customer satisfaction
- Assisted in training new cashiers on operational procedures and customer service standards
- Resolved customer inquiries and concerns to ensure satisfaction and loyalty
Cashier and Salesperson
Dunkin
Chicago, United States
09.2018 - Current
- Processed customer transactions accurately and efficiently using POS systems
- Maintained clean, organized checkout area to improve customer service experience
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Resolved customer inquiries and concerns to ensure satisfaction and loyalty
- Resolved customer inquiries and concerns to ensure satisfacation and loyalty
- Adapted work schedule to meet business demands and extra shifts to meet business needs.
- Assisted in training new cashiers on operational procedures and customer service standards
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to foster repeat business
Housekeeper
Private Home
Chicago, IL
08.2023 - 08.2024
- Maintained cleanliness of all areas in a private residence.
- Managed laundry tasks, including washing, drying, and folding clothes.
- Organized household supplies and ensured inventory is adequately stocked.
Education
medical asst. - Medical Emergency
Everest College
MERRENOTTE PARK, Illinois, United StatesSkills
- CUSTOMER SERVICE
- CUSTOMER ASSISTANCE
- POS operation
- Cash handling
- Transaction processing
- Point of sale
- Attention to Detail
- PATIENCE AND EMPATHY
Timeline
Housekeeper
Private Home
08.2023 - 08.2024
Cashier and Salesperson
Dunkin/Baskin Robbins
09.2019 - Current
Cashier and Salesperson
Dunkin
09.2018 - Current
medical asst. - Medical Emergency
Everest College