Monique Mustapha
Stockton,CA
Summary
Professional Secretary managing daily administrative support tasks and operations in public service industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
10
10
years of professional experience
Work History
Secretary
City And County Of San Francisco
06.2021 - Current
- Alleviate supervisor of routine administrative matters.
- Takes and transcribes dictation from shorthand notes or transcribes from longhand or recorded dictation.
- Types variety of letters, memoranda, reports and other material from copy or verbal instructions; may compose routine correspondence in accordance with standard practice and policies.
- Screens office and telephone callers and communicate key information to assist public with departmental matters, answering and explaining office operations, policies and procedures.
- Maintains office files for correspondence and records; maintains manuals and updates resource materials.
- Makes appointments and coordinate and schedule meetings for commission meetings; makes travel arrangements as required.
- Searches, enter, and maintain data using Microsoft Excel.
- Accepts, tracks, organizes, and maintain commission meeting documents, including electronic, time-sensitive, and confidential files.
Administrative Assistant
State Of Texas
08.2019 - 06.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls
Administrative Assistant
Contra Costa County Employment & Human Services
05.2013 - 08.2019
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Education
Certificate of Achievement - Real Estate Practices And Principles
First Tuesday
Los Angeles, CA01.2019
Skills
- Manage Correspondence
- Dictation
- Schedule Management
- Remote Conferencing
- Microsoft Office
- File Systems Management
- Travel Coordination
- Office Supplies and Inventory
Timeline
Secretary
City And County Of San Francisco
06.2021 - Current
Administrative Assistant
State Of Texas
08.2019 - 06.2021
Administrative Assistant
Contra Costa County Employment & Human Services
05.2013 - 08.2019
Certificate of Achievement - Real Estate Practices And Principles
First Tuesday