Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Awards
Work Availability
Websites
Interests
Work Preference
Timeline
Hi, I’m

Monique Nelson

Birmingham,AL
Monique Nelson

Summary

A highly motivated Office Assistant with 2 years of experience providing support to administrative staff. Reliable employee that provides quality customer service to participants while being able to obtain organizational and interpersonal skills. Detail-oriented and punctual assistant who is interested in learning more public administrative skills.

Dedicated Office Assistant with over 2 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Word, Excel, Teams, and Outlook.

Overview

4
years of professional experience

Work History

University of Alabama at Birmingham School of Health Professions - WHARF

Office Assistant
07.2023 - Current

Job overview

  • Maintaining records
  • Handling correspondence via email
  • Placing orders for UAB SHP Staff
  • Troubleshooting office equipment

Carmine Communications, Birmingham

Marketing Assistant
07.2022 - 08.2023

Job overview

  • Web developer in social media, print campaigns and brand marketing.
  • Organized and facilitated promotional events, digital, and traditional campaigns.
  • Trained new employees on ProPresenter, StreamYard, and ATEM

Hall-Kent Elementary School, Homewood

Instructional Assistant
08.2022 - 05.2023

Job overview

  • Supported students in completing classwork and applying academic concepts.
  • Prepared the update of IEP's to reflect student progress and development.
  • Provided teacher support with curriculum delivery and student behavior management.

Impact America, Homewood

Service Member
08.2021 - 05.2022

Job overview

  • Conducted vision screenings for preschoolers during FocusFirst season.
  • Implemented marketing strategies to encouraged families to receive free tax preparation.
  • Recruited and trained students on VITA Tax Law.

Education

University of Montevallo

B.S. Degree from Communication Studies, Minor in Deaf Studies
08.2020

Skills

  • Correspondence drafting
  • Calendar management
  • Meeting planning (eg Doodle, Outlook)
  • Call handling
  • Mail handling
  • Event preparation

Accomplishments

  • Trained a substantial amount of temporary certified VITA Tax preparers staff during tax season.

Languages

American Sign Language

Awards

I received an award for my contributions to the FocusFirst Program, which is dedicated to ensuring children receive access to comprehensive vision care during critical developmental years. This recognition highlights my role in supporting early detection and intervention efforts that help children reach their full potential in both educational and personal growth.

Availability
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evening
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Interests

American Sign Language

Art

Work Preference

Work Type

Full Time

Work Location

HybridOn-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionHealthcare benefits401k matchPaid sick leavePaid time offTeam Building / Company RetreatsPersonal development programs

Timeline

Office Assistant

University of Alabama at Birmingham School of Health Professions - WHARF
07.2023 - Current

Instructional Assistant

Hall-Kent Elementary School, Homewood
08.2022 - 05.2023

Marketing Assistant

Carmine Communications, Birmingham
07.2022 - 08.2023

Service Member

Impact America, Homewood
08.2021 - 05.2022

University of Montevallo

B.S. Degree from Communication Studies, Minor in Deaf Studies