Monique Nurse
Brooklyn,New York
Summary
Dedicated and industrious professional with an abundance of experience in teaching materials and contemporary methods; proficient in data analytics and customer service. An adept multitasker who builds strong bonds with the team and collaborates to boost success as a whole. Gregarious, outgoing, and incredibly detail-oriented. Leveraging a foundation in Women's and Gender Studies to actively advance inclusivity in all settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Teacher
Success Academy
07.2023 - 07.2024
- Achieved promotion to Lead Teacher within three months from Assistant Teacher
- Collaborated with leads to execute day-to-day lesson planning and engagement activities
- Incorporated inclusive teaching methods to ensure equal learning and coaching opportunities for students.
Section Leader
Trader Joe's
12.2021 - 04.2024
- Played a crucial role as one of seven section leads store-wide, concentrating on boosting section sales quarterly through proactive analysis of metrics and sales data
- Upheld Trader Joe's core values by making products accessible year-round to customers.
- Trained new employees on company policies, procedures, and safety protocols.
- Monitored inventory levels and placed orders as needed to replenish supplies.
Data Entry Clerk
Amazon
New York, NY
01.2023 - 07.2023
- Maintained updated knowledge of industry trends related to data entry operations.
- Organized files according to established procedures for easy retrieval later on.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
Administrative Intern
Women In Need Win
New York, NY
01.2022 - 08.2022
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Prepared expense reports for managers according to company policy.
- Set up and maintain filing systems to ensure documents are organized and easily accessible.
- Provided administrative support to staff members as needed.
Service Manager
Chipotle
12.2018 - 08.2022
- Led a dynamic team in delivering quality dining experiences, consistently exceeding performance metrics
- Proficient at implementing strategies to enhance customer satisfaction, drive sales, and achieve business objectives.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Developed strategies for improving customer experience through enhanced product features or improved processes.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
Education
Bachelor of Arts -
Queens College
Queens, NY06-2023
Skills
- Diversity & Inclusion
- Training and Education
- Assessments
- Organization
- Confidentiality
- Data Entry
- File Management
- Project Management
- Legal administrative support
- Office Administration
- Microsoft Excel certified
State
New York
City
Brooklyn
Awards
SEEK Generation 23' Vice President, Queens College, 2019
Hobbies and Interests
- Training & Education
- Fitness
- Digital Communication
- Music
- Inclusivity
- Nutrition
Certification
- Serv Safe Certified
- Food Handlers License
Timeline
Lead Teacher
Success Academy
07.2023 - 07.2024
Data Entry Clerk
Amazon
01.2023 - 07.2023
Administrative Intern
Women In Need Win
01.2022 - 08.2022
Section Leader
Trader Joe's
12.2021 - 04.2024
Service Manager
Chipotle
12.2018 - 08.2022
Bachelor of Arts -
Queens College