Monique Olivieri
Oceanside,CA
Summary
Knowledgeable Case Manager experienced in coordinating care for at risk individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
3
3
years of professional experience
Work History
Case Manager
Interfaith Community Services Inc.
06.2023 - Current
- Provided comprehensive case management services to individuals and families experiencing housing instability
- Assessed clients' needs, developed individualized service plans, and connected them with appropriate resources and support
- Collaborated with community organizations, government agencies, and landlords to secure safe and affordable housing options for clients
- Conducted thorough intake interviews to gather relevant information about clients' housing situations and barriers
- Advocated for clients in navigating the complex housing system, ensuring their rights were protected
- Maintained accurate and up-to-date client records, progress notes, and documentation of services provided
- Monitored client progress towards achieving stable housing goals through regular check-ins and follow-ups
- Provided crisis intervention services to address immediate housing needs or emergencies
- Collaborated with interdisciplinary teams including social workers, counselors, healthcare providers etc. to provide holistic support for clients' overall well-being beyond just securing stable housing
Peer Dual Recovery Specialist
Mental Health Systems
12.2022 - 06.2023
- Provides engagement case management, and outreach to current or potential clients and families in the community.
- Performs screening assessments of clients and presents at team meetings.
- Provides expertise in the areas of substance abuse and co-occurring disorders to interdisciplinary team.
- Interacts therapeutically with clients, and families in the community and demonstrates boundaries consistent with professional standards.
- Completes all charting and documentation as contractually required and in timely manner as dictated by program requirements.
- Primarily provides services in the field, while carrying a small caseload.
- Participates in regularly scheduled staff meetings.
- Create written documentation that is legible, clear, and concise.
- Maintain the distinction between therapeutic and social relationships.
- Serves as part of the on-call team, fulfilling all work requirements of this program component.
- Maintains a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness and trauma-informed care.
- Knowledge of assessment, diagnosis and treatment techniques with the skills necessary to provide effective case management services, counseling, therapy and clinical services, and the ability to successfully work as a member of a treatment team.
- Knowledge of CCISC principles and Assertive Community Treatment model of service delivery and the ability to implement such services.
- Cultural and socio-economic factors that inform service provision to persons with psychiatric or dual diagnosis disorders.
- Behavioral management techniques and crisis intervention skills, and cultural competency relevant to community/communities served.
- Comply with all MHS and program rules, policies and procedures including HIPAA standards.
Peer Advocate
North County Lifeline
05.2022 - 12.2022
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Open and close drop in center
- Monthly inventory
- Daily documentation, Knowledge in ETO , HMIS databases
- Attend weekly meeting and supervision
- Attend workshops with clients, Facilitate and co facilitate groups
- Drive clients to appointments
- Collaborate with outside treatment providers
Education
Certification - Medical Peer Specialist
National Alliance Of Mental Illness
San Diego, CA01.2023
CERTIFICATION - Criminal Justice
UEI COLLEGE
Oceanside, CA01.2020
High school diploma - General Studies
FPRC
Fallbrook, CA09.2015
Skills
- Crisis intervention
- Crisis management
- Behavioral health
- Mentoring
- Motivational interviewing
- Case Management
- Group Therapy
- Client advocacy
Timeline
Case Manager
Interfaith Community Services Inc.
06.2023 - Current
Peer Dual Recovery Specialist
Mental Health Systems
12.2022 - 06.2023
Peer Advocate
North County Lifeline
05.2022 - 12.2022
CERTIFICATION - Criminal Justice
UEI COLLEGE
High school diploma - General Studies
FPRC
Certification - Medical Peer Specialist
National Alliance Of Mental Illness
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