Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Osilaja

Houston,TX

Summary

A self-motivated , enthusiastic, and hardworking individual with solid skills on connecting with people in person and over the phone. Seeking a position that offers professional challenges utilizing interpersonal skills and talent, excellent time management and problem-solving skills. Eger to provide exceptional service to the clients of Retina Consultants of Texas.

Overview

8
8
years of professional experience

Work History

Mail Clerk

Allied Solutions, LLC
08.2022 - 07.2024
  • Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
  • Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
  • Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
  • Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
  • Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.

Store Associate

Kroger
05.2019 - 10.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Front Desk Receptionist

Christina Lesher Law Office
06.2016 - 03.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Education

High School Diploma -

Waltrip High School
Houston, TX
05.2014

Skills

  • Problem-solving skills
  • Customer Service
  • Team Collaboration
  • Workplace Safety
  • Time Management
  • Telephone Etiquette
  • Administrative Skills
  • Data Entry
  • Data accuracy
  • Accuracy and Attention to Detail

Timeline

Mail Clerk

Allied Solutions, LLC
08.2022 - 07.2024

Store Associate

Kroger
05.2019 - 10.2021

Front Desk Receptionist

Christina Lesher Law Office
06.2016 - 03.2019

High School Diploma -

Waltrip High School
Monique Osilaja