Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Monique Padilla

Albuquerque,NM

Summary

Dynamic Medical Assistant with experience at Southwest Cardiovascular Center, skilled in patient care coordination and electronic health records management. Proven ability to enhance patient satisfaction through effective communication and problem-solving. CPR certified with expertise in vital sign monitoring and injections, committed to delivering high-quality healthcare services.

with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

Southwest Cardiovascular Center
07.2024 - 10.2024
  • Administered patient assessments and recorded vital signs to ensure accurate health monitoring.
  • Managed electronic health records to maintain up-to-date patient information and streamline workflows.
  • Assisted in preparing examination rooms, ensuring cleanliness and readiness for patient visits.
  • Coordinated patient scheduling and follow-ups to optimize clinic operations and enhance patient satisfaction.
  • Educated patients on medication instructions and pre-appointment preparations for improved compliance.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Guest Advocate

Target
10.2021 - 09.2022
  • Assisted customers with product inquiries, ensuring a positive shopping experience.
  • Handled merchandise returns and exchanges efficiently, maintaining customer satisfaction.
  • Provided support at checkout, processing transactions swiftly and accurately.
  • Collaborated with team members to restock shelves and maintain store organization.
  • Educated guests about promotions and loyalty programs to enhance engagement.
  • Resolved customer complaints effectively, promoting brand loyalty and trust.
  • Maintained cleanliness and safety standards throughout store environment.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.

Meat Market/Meat and Seafood Clerk

Albertsons Market
04.2020 - 12.2020
  • Assisted customers with product selection and recommendations for meat and seafood purchases.
  • Maintained cleanliness and organization of meat and seafood display cases.
  • Ensured compliance with food safety protocols during handling and storage of products.
  • Operated scales and labeling equipment for accurate pricing of items.
  • Collaborated with team members to restock shelves and manage inventory levels.
  • Provided support during peak hours, enhancing customer service efficiency.
  • Monitored product freshness, removing expired items from displays promptly.
  • Engaged in ongoing training to improve knowledge of meat and seafood products.
  • Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
  • Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
  • Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
  • Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
  • Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
  • Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.

Sacker/Florist Assistant

Albertsons Market
03.2020 - 04.2020
  • Assisted in loading and unloading merchandise to ensure efficient stock management.
  • Organized products on shelves for optimal visibility and accessibility.
  • Maintained cleanliness of work area to comply with safety standards.
  • Collaborated with team members to enhance workflow and minimize delays.
  • Learned inventory management processes to support accurate stock levels.
  • Adapted quickly to changing priorities during peak hours, ensuring customer satisfaction.
  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Promoted positive interactions between staff members through effective communication and teamwork within the sacking department.
  • Adhered strictly to health guidelines for food handling procedures when packing perishable goods like fresh produce or meats into bags properly protected.
  • Maintained a clean workspace at all times, recycling boxes and disposing of trash regularly, preserving an orderly work area.

Education

Graduate Certificate - Medical Assistant

Pima Medical Institute
Albuquerque, NM
07-2024

High School Diploma -

Highland Highschool
Albuquerque, NM
05-2021

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Strong listening skills
  • Communication Skills
  • Problem Solving
  • Teamwork
  • Adaptability
  • Time Management
  • Reliable in completing tasks accurately
  • CPR Certified
  • Injections(SUB Q, TB, IM)
  • Urine Test
  • EKG
  • Electronic health records
  • Electronic medical records
  • Patient flow management
  • Patient care coordination
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Indirect patient care
  • Insurance claims
  • Medical billing
  • Blood Pokes (Adult and Children)
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Data entry
  • Phlebotomy

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Medical Assistant

Southwest Cardiovascular Center
07.2024 - 10.2024

Guest Advocate

Target
10.2021 - 09.2022

Meat Market/Meat and Seafood Clerk

Albertsons Market
04.2020 - 12.2020

Sacker/Florist Assistant

Albertsons Market
03.2020 - 04.2020

Graduate Certificate - Medical Assistant

Pima Medical Institute

High School Diploma -

Highland Highschool

Similar Profiles

CREATE PROFILE
Monique Padilla