Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Monique Payne

Bronx,NY

Summary

Experienced administrative professional seeking a human service career. Demonstrated skills in organization, communication, patience, and listening. Open to relocation anywhere in the US. Authorized to work for any employer. Detail-oriented Records Clerk with several years of experience working in records and information management. Hands-on experience creating new records, sorting and classifying content and converting documents to other formats. Assists team with other pertinent office and clerical duties.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Records Clerk

CULLEN AND DYKMAN
New York
- Current
  • Creating new records from new information and updating existing records
  • Cross-referencing records: Ensuring records are properly identified and maintained
  • Quality control: Verifying that all information received is correct
  • Compiling statistics: Creating statistics for agency reports
  • Assist attorney's in the preparation to litigate cases
  • Destroying or sealing records as required by legal codes
  • Preparing files for archiving or exchange
  • Maintaining a records inventory process or file management system
  • Answering questions from authorized agencies
  • Completing forms: Gathering information from departmental files to complete forms and court orders.

Scanning Clerk/Housing Assistance

CVR Associates/ Section 8
White Plains
12.2021 - 08.2022
  • Scanned and uploaded incoming mail and recertification package
  • Shredded outdated documents
  • Assisted housing specialist with the location of files
  • Prepped files.

Office Administrative Assistant/Receptionist

Schnader Harrison Segal & Lewis LLP
New York
11.2019 - 03.2020
  • Booked conference rooms, refreshments and lunches as required
  • Ordered office supplies, Staples
  • Answered and transferred calls
  • Assisted with various administrative projects as assigned
  • General office duties as required.

Mail Processing Clerk

United States Postal Service
White Plains
11.2018 - 06.2019
  • Processed and shipped mail packages
  • Operated various machines to process mail
  • Removed paper jams
  • Strong interpersonal skills and the ability to work collaboratively in a team environment.

Assistant Manager

Brookstone
Flushing
11.2001 - 11.2010
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Education

Bachelor of Science in Human Services - Human Services

John Jay College of Criminal Justice
New York, NY
06-2026

Skills

  • Skilled in Microsoft Office Applications
  • QuickBooks
  • Keyboard Proficiency
  • Appointment Scheduling
  • File Retrieval
  • Data Entry
  • Administrative Support Proficiency
  • Microsoft Excel
  • Client Support
  • Section 8
  • Qualitative Research
  • Records Management
  • Document Scanning
  • Phone answering

Certification

Driver's License, 11/2023, 10/2031

Personal Information

Willing To Relocate: Anywhere

Timeline

Scanning Clerk/Housing Assistance

CVR Associates/ Section 8
12.2021 - 08.2022

Office Administrative Assistant/Receptionist

Schnader Harrison Segal & Lewis LLP
11.2019 - 03.2020

Mail Processing Clerk

United States Postal Service
11.2018 - 06.2019

Assistant Manager

Brookstone
11.2001 - 11.2010

Records Clerk

CULLEN AND DYKMAN
- Current

Bachelor of Science in Human Services - Human Services

John Jay College of Criminal Justice
Monique Payne