Monique Phillips
9628 Faywood St
Summary
Skilled in patient safety and adaptability, I enhanced safety measures at Huntington Memorial Hospital, leading to significant cost savings. My expertise in teamwork and problem-solving supported quality improvements in patient care at Kaiser Permanente. Certified in CPR, I excel in health and safety compliance, embodying a proactive approach to both patient transport and nutrition education.
Energetic medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences.
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Transportation Technician
Huntington Memorial Hospital
Pasadena, CA
04.2022 - 01.2025
- Enhanced safety measures by conducting regular inspections and addressing potential hazards promptly.
- Conducted thorough pre-trip inspections to identify potential issues before hitting the road.
- Reduced fuel costs through effective vehicle maintenance and monitoring procedures.
- Adapted quickly to changing conditions such as traffic patterns or weather-related disruptions, ensuring prompt delivery of services.
Food Service Worker
Huntington Memorial Hospital
Pasadena, CA
04.2019 - 04.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Financial Aid Clerk
Downey Adult School
Downey, CA
09.2018 - 08.2019
Diet Clerk
Kaiser Permanente
Downey, CA
06.2009 - 10.2018
- Participated in quality improvement projects aimed at enhancing the overall performance of the dietetics department and its impact on patient care outcomes.
- Educated patients on the importance of proper nutrition for optimal health, fostering improved understanding and compliance.
- Served as a resource to colleagues by sharing specialized knowledge and expertise in areas such as special diets or medical nutrition therapy.
- Assisted in training new Diet Clerks, sharing best practices and mentoring them towards success in their roles effectively.
Education
Diploma - General Studies
Bellflower High School
Bellflower, CA06.2001
Skills
- Teamwork
- Customer service
- Problem-solving
- Safety regulations
- Patient safety
- Adaptability and flexibility
- Verbal and written communication
- Heavy lifting
- Patient confidentiality
- Patient lifting
- Patient transport
- Health and safety compliance
- Medical terminology
- CPR certified
- Patient transportation
Certification
- First Aid Certification
Timeline
Transportation Technician
Huntington Memorial Hospital
04.2022 - 01.2025
Food Service Worker
Huntington Memorial Hospital
04.2019 - 04.2022
Financial Aid Clerk
Downey Adult School
09.2018 - 08.2019
Diet Clerk
Kaiser Permanente
06.2009 - 10.2018
Diploma - General Studies
Bellflower High School